Jimmy Buffett's Margaritaville Niagara Falls

Would have been a great experience.... If Karen the Manager would never have been hired. I dined at Margaritaville with a group of 7, while it was very slow, and received my check before my last drink came. I asked for it to be removed since my party was on a schedule and Karen not only refused but was extremely rude to me and my party. She took a great experience and ruined it for everyone. I have been in customer service most of my life and ran several restaurants. If the owner of this Margaritaville reads this, YOUR LACK OF PROPER MANAGEMENT IS COSTING YOU MONEY AND CUSTOMERS.

I know Niagara Falls is a little dead in the winter, but the Menu was a little disappointing as they cut way back on it. So basically if you wanted a burger and fries or a sandwich, thats about it to pick from. Im sure its a nice place to visit in Spring or Summer. But for a decent meal, in winter, go elsewhere. Margaritas were good.

I am a repeat customer to Margaritaville, not only in Niagara, but Myrtle beach, Chicago, and Nashville. My date is a celiac , and I emailed ahead to ask if you offered a Gluten Free menu. I received a email back with a full gluten free menu HOWEVER when we arrived we were informed many items on the GF free menu were NOT available, this was not unacceptable and i will not be back! it is off season, but we could have been advised when we were sent the menu Again, not acceptable!! If you notice above, i did check the food was very good! (what was available) and our server was good, but this was not a server issue, it was a restaurant management issue!!!! Sorry, but you have lost me as a customer!!!!

Like most things in Niagara Falls, if a company can gouge the customer they will and Margaritaville is no different. Same old, Same old. Average food, high prices especially for sides. Being a huge Jimmy Buffett fan still isn't enough for me to return to Margaritaville.

Wanted to try the restaurant mainly because of the margarita's and then when we got them they were not that good. Why ask for a flavor if they all taste like Lime with a touch of syrup. The appetizers were ok, the shrimp appetizer was basically shrimp on a stick on the BBQ for 14.00.... The pasta dishes was not too bad but someone in our party had the fish and chips and that fish looked so cooked the fish was very tough. The steak was not too bad but lacked in flavor and the ribs and chicken were just ok. It was not the hype I was expecting it was a bit disappointing.