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Bidrage med feedbackPros: The restaurant was clean, waitresses were very sweet and friendly, great location.Cons: the food was TERRIBLE. One of the Worst breakfast meals I’ve had in my life (38 years old) to make it worse, my daughter ordered crepes, a staple that she loves ordering everywhere when we dine out. I told her that I imagine they would be amazing as we are in Canada…. Sorely mistaken. She couldn’t even eat them. They dumped frozen strawberries on top of them which made them all super cold. And they were flavorless. For the amount they charge per plate you can splurge on fresh strawberries.
Worst experience we had in Niagara. Service was horrible. Waited over an hour and a half for bad food. No one there cared at all or tried to make it right. When other customers even noticed and stuck up for us, the waitress did nothing. I’ve since contacted the restaurant and left other reviews. No response to my emails. They commented on my google review that they’re looking into it. That was weeks ago and they stopped responding. Ruined our last morning of vacation because we spent the entire morning stuck in this bad restaurant. After looking through other reviews I saw we are not the only ones who have had this experience. Countless similar write ups. Makes me question the validity of their good reviews. I wanted to help out a locally owned small business but instead got taken advantage of. Avoid this place.
I went to this restaurant for breakfast and it was the worst experience I've ever had. The pancakes were dry, the bacon and sausage tasted awful, and they barely gave us any eggs. There were no labels on the ketchup and syrup, which I found strange. The manager was very rude and even tried to threaten us.
This is the worst restaurant I have ever been to. They do not deserve even one star. My family was visiting from Chicago. We ordered pancakes, waffles, sausage, bacon, eggs, home fries, and coffee. The food had no flavor, the sausage and bacon were inedible, the home fries were oily, and the pancakes, coffee, and waffles were tasteless. Additionally, none of the condiments were labeled, which could be dangerous for someone with allergies. When we told the waitress we couldn't eat any of it, she called the owner over, who was rude and made racist remarks. He even threatened to call the police on us because we refused to pay for the terrible food.
The pancake house was very clean and well-maintained. The staff was polite and provided excellent service. While I didn't find the food to be exceptional, it was reasonably priced and the staff were fantastic!