Synge Byrne - Newry and Mourne

Absolutely awful I never write reviews but I certainly went out of my way to write this review. Firstly the place is filthy dirty, the young staff hadn’t not a notion how to deal with the public and we’re under serious pressure, lastly I had to change my 7month old baby in a hallway as the toilets were so dirty and stinking!!! The hall way was so dirty and covered in dead flys and wasps!!!!!

This place could be a little gold mine and the location of the cafe is in a park predominantly geared for children so I am very surprised at the lack of choice on the children’s menu. Basically, there was 3 choices. sausage chips, savoury or sweet wrap or soup. There was no chicken left and the soup was an adult combination. There was no jacket spuds and this was 1pm, I was advised all they had to offer was in the counter window which was ciabatta combinations sourdough bread…so I ordered a cheese sandwich and a ham sandwich for the children. Can’t go wrong with that surely? ….yes afraid so…we got toasties with cheese melted running out if it and a bacon on the top, the other was a ham toastie, I advised immediately that this is not what I ordered, I just wanted sandwiches for the children. I was advised “this is how we serve all our sandwiches as toasties” ok well where does it say that on your board? I just asked for ham cheese sandwiches…I saw the staff grinning and looking at each other in a bemused way so I’m glad they thought it was funny. We eventually got replacements sandwiches but the bread was not even buttered see photo attached! Footnote to the proprietor this is the best most effective way to lose your credibility, just read your reviews against your business. It’s quite shocking. Your menu needs changed it’s not child friendly and who wants to pay £7.95 for a sausage roll!!! Next time I will bring my own food for sure.

Came here with my son and nearly 4 year old grandson after our fun walk seeing the Giants lair. I got a latte and a malteaser tray bake for myself, an Americano and snickers tray bake for my son and a smoothie along with with a brownie for my grandson. It all came to just under £18. We enjoyed it but felt there could be more child friendly cakes for children as the selection didn't include anything he particularly liked the look of. The brownie was very nice but too rich for a young child's taste. I'd definitely visit again and would possibly try the cooked food selection to see if this was more suited. It was an enjoyable rest break in very pleasant surroundings. We noted that the tables were cleaned promptly after use and we found the staff to be pleasant and helpful.

Went to this cafe last Saturday just after 12pm after walking the fairy trail. Second time here and will be the last. Four disinterested teenage staff on a go slow despite the large queue. Filthy tables, we had to ask twice for our table to be wiped, and I guarantee you the floor hasn’t had been properly washed in years. Four water glasses were delivered to us and deposited on the dirty table, three of the glasses were covered in lumps of dirt and watermarks, we drank from the bottles instead. The food was fine but nothing to write home about, the ordered chipotle chicken sandwiches were minus chipotle. This cafe is in a beautiful location and could be really great with some effort. It urgently needs a serious deep clean and the staff need an injection of enthusiasm and more speed. They’re visibly miserable and clearly don’t want to be there. Also I note an owner response to a review back in 2019 regarding baby seats stating that there’d be more than two of them very soon. I can confirm that in January 2023 there are still only two baby seats, and yes, they were both absolutely filthy.

Over priced and disappointing. Needs attention to fulfil potential. Setting so beautiful, cafe so poor.