Soprano Italian - Newport News

**Original Review:** I regret to give this a 1-star rating. This is the second time we've received cold and disappointing food. We hoped our last experience was just a one-off, but unfortunately, that’s not the case. We ordered online in advance with a designated pick-up time, but the pizza, garlic knots, and wings were clearly left out for far too long. Everything was soggy and cold. We only live about 10 minutes away, so we know it’s not the distance causing the issue. Sadly, we can no longer dine here, as the quality of the food has declined so much that our stomachs can’t handle it. It’s a shame because the pizza used to be amazing. It’s clear that the love and passion for this establishment have faded.

I was craving some authentic Italian food during my lunch break, and I was very happy with the menu options. The food was fantastic—served quickly, it was generous, satisfying, and served hot. The staff were friendly and accommodating. I will definitely return!

I called ahead because I only had 30 minutes for lunch, and my food was ready and hot in just 10 minutes. The portions were generous, reasonably priced, and tasted fantastic!

Food was good but it took twenty minutes to get it. I went here on my lunch break but it takes too long to get food.

Everyone working here is awesome. Nadine, Sheila, Tar and the others served well. It is the best pizza I've ever had especially the Philly Stromboli and chicken Calzone. The sweet and tangy wings were outstanding. The subs here are really good. The tapioca and gyros are ok. The sweet Tea they make is good. The delivery drivers are very good and friendly. My food has only been cold 2 times out of 20 orders, it happens. The owner is nice also. Love this place 11/10.