Frankie Benny's Newport

I had a truly disappointing experience from start to finish. We waited 25 minutes without any service before a staff member finally appeared to take our order after we stood at the kitchen door. Even after placing our order, we had to wait another 20 minutes before I inquired about our food again. The waiter dismissed my concerns about the poor service. The food was fried and unremarkable, though the dessert was enjoyable. Overall, I would never return or recommend this place. While the waiter did offer us a discount due to the service issues, it still didn’t make up for the overall poor experience.

I had a very disappointing experience from beginning to end. We waited 25 minutes without any service, and after standing by the kitchen door, I finally managed to get a staff member to take our order. Another 20 minutes passed with no drinks until I had to ask about them again. The waiter openly acknowledged that the service was lacking. The food was fried and rather unremarkable, although the dessert was enjoyable. Overall, I would never return or recommend this place. The waiter did suggest giving us a discount due to the poor service, but it still didn't make up for the experience.