Joyous Feast - NEWCASTLE-UNDER-LYME

Joyous Feast kidsgrove, I normally order from here, it’s normaly really good. Ordered from burslem 4miles away from kidsgrove. I ordered my food, it took my money out my account. It said expected 40 minutes wait. It got to 20 minutes and it said my order was here. Which is wasn’t. Tried to call no answer, so I started a chat with the online system, they rang and the person on the phone answered and said they had cancelled my order, will put the money back in with 5 days. It was too far, they said it was 10 miles away. It’s only 4 miles. Didn’t even attempt to contact me or ring me to tell me, they just let me wait 50 minutes, not even giving me time to prepare myself any food for tea. It should of come up on my screen and told me they don’t take orders, but they let me wait 50 minutes and took my money out of my account. So I can’t buy another takeaway, Then lied and said burslem was 10 miles away from kidsgrove. Joke.

Great takeaway good value and swift deliveryto you, it has a good selection of dishes to order also a selection of English the duck in plumage is excellent as it is the set meal for one

I've ordered from here on many occasions both midweek and weekend,the food is always of a very good standard and delivered quickly,would definitely recommend

The food is always hot fresh delivery is fast. Vast menu with great choice, even plenty for vegetarians. Staff are very pleasant. Been using the establishment for 11 years no complaints.

Friendly staff, great food you can really tell they use fresh ingredients in the meals which is rare. Would recommend.