Bishops Cuts/color - Newcastle

Crystal was fantastic with my Father who is elder and mobility challenged. He came away feeling good, and commented mutliple times how great she was! thank you Crystal!

Before choosing this Salon I read many reviews, starting with Gene Juarez. The 2 reason’s I began with them; one, is because my former hair stylist was trained by their school and she was excellent in cutting as well as color. Secondly, I had “dreamed” of one day actually going to a Gene Juarez Salon and having my hair cut colored as a friend of mine who went there experienced exceptional styling talent and service. She had been stuck in the “80’s” for many year’s. The stylist brought her into a classic style that fit her face shape and a color that suited her skin tone. She looked absolutely stunning!After reading ALL the latest reviews it seemed G/J had gone “down hill” in their reputation which made me highly disappointed. Burst my bubble! Then ensued my hunt for a NEW kid on the block! From the stellar reviews it looked as though BISHOPS was the place to go?!With much intrigued and a bit of fear I made an online appointment for highlights and a long hair cut with shampoo and deep conditioning as Covid-19 had recently reeked havoc on my hair plus my up coming wedding in February I needed some “WOW” factor going on! To make a long story short I had very high expectations. I even told the stylist about my expectations of excellence. I shared photos and videos of the exact cut of my hair and specifically how I wanted my bangs/fringe. I said; “I especially want highlights around my face”. In regards to the back of my hair, she said; “You don’t want it to look like a broom?” And I said;”no”! “You’re the professional “. As you can see in the photo the layers in my hair are all over the place. She did a “dry cut”. I’ve ALWAYS had my hair cut wet as well sectioned off , with this, it wasn’t the case, it was “freelanced”? I figured it was “something new”? My bangs? A total disaster. I had to make a return visit which made me sick to my stomach! I’m permanently disabled and one of my disabilities is exacerbated by stress and this was triggering that!When I returned December 4th her co worker attempted to cut my bangs into “curtain bangs”…she re-highlighted around my face (it turned out yellowish/brassy not pearly white like my grey hair/other highlights) , they’re are still places that are uneven layers when I curl my hair but at least my hair doesn’t look like a broom!My initial costs was; $320 plus $40 tipSecond time around; $100 (on my card) $50tip (for her the co-worker) I didn’t have to pay her but she is such a sweet person and she came in on a Sunday, and being around the holidays, I felt bad….plus,at that moment I hadn’t the chance myself to wash, dry, and style my hair yet so I really didn’t know and or realize yet what ???Why is it that the basics that they learn are not applied?Why don’t they keep up with the trends?And why doesn’t my hair look like I spent $510 on it?I showed her photo’s on Pinterest, video’s on “How to” from YouTube, because she didn’t know how to cut “Curtain bangs”?!B.T.W. Since, I’ve watched a few YouTube vids and I finally have Bridget Bardot bangs.Pic one; layersPic two; dark spot (no highlights)

Hands down the best experience I've had at a salon, since moving to WA 5 years ago! The most friendly, welcoming, and fun hairdressers I've had the pleasure of meeting and they are just as skilled. I couldn't be more satisfied with the service! Good job, guys!

Maddison gave me a great cut! She did a great job listening and really put quality effort into my haircut.

Maddison was fantastic! She did my bleach, tone, and extension installation. She listened to all my requests and executed them perfectly. I will definitely not go to anyone else again! She did an incredible job.