Ambassador Fish Chicken - Newark

The food is decent, but they need to improve on accuracy when it comes to orders. Every time we order from them, there is always a shortage of chicken wings or shrimp in our order, and it is usually mixed up.

Poor customer service skills. Requested a bag to carry my food as the flimsy chicken boxes break easily, but was denied. In addition, my order was not fulfilled properly as my wings were undercounted. The restaurant lacks organization in their collection and ordering process, resulting in long wait times. The workers show little concern for customer satisfaction. I will not be returning to this establishment.

The restaurant has changed drastically. Previously, they served a tasty fluke fish dish, but today I received two small, overcooked fish. The coleslaw was served in small portions and lacked flavor. The French fries were plentiful, but lacked taste. It was disappointing to waste so much food at a place that used to serve delicious meals. The changes have not been for the better.

Okay. one of the employees became impatient because I was made a complaining of my 10 pieces wings hard fried. I would have asked for my money back. Although he has a little softer..as I tried to reason with him..he haveily snach the 10 peice of me and gave another complain about me.all huhn will be the same..unt line.i will never visit this site again..Customer service is very brutal and ekelting.mind them all, for dealers $12.26 it seems.

Picked up an order for uber another day and the smell of the food was AMAZING. So I had to place an order for myself and I loved everything, especially the shrimp ? it was delicious! I?m giving 4 stars because they sent only one tartar sauce. For the size of my order I wished they had sent more!