The Winner City - Newark and Sherwood

Excellent service excellent food is really was exceptional. Not been for many years as we now live up north but pleased to see something's don't change.

We drive past Winner city a lot on our way to other places and have always wondered what it’s like so took a punt on a Saturday in a heatwave and was thrilled that we did. The interior is lovely and my son (4) was very impressed which reminded us both of our first time at a Chinese restaurant over 30 years ago when it felt exotic! Service was perfect and the food was fantastic. Really fresh and absolutely delicious. We’ll definitely be back again. A few reviews we read has commented ok service but I think since covid it’s been harder for restaurants to find people, we had a few trainees but they were a delight and very attentive.

Not happy with service forgot some of our order then had to wait for my main whilst rice etc.. on table. All way thro the meal the telephone was constantly ringing this was so annoying they never answered it once!! The main upset on leaving was as my husband left and I went to pay the lady chased my husband out saying you not paid in front of all the diners!!! I assume from our appearance tattoos etc.. she assumed that of us. On returning to me at the counter were I was paying NO APOLOGY we will defo not recommend or return!!!

We (a party now of 5, was 6) have been coming here a number of years but probably not any more. We came just before Christmas when the food was as good as ever (except it didn't all come out together). There were staffing problems. We were there on Saturday when service was appalling and no celebration of Chinese New Year. Had it not been for Aaron we might have left after the starter. 4 hot starters followed by 1 cold starter. We had eaten the hot starters by then. We were then given cold bowls for the main course but Aaron replaced these with warmer bowls and brought the plate we had asked for. We asked to speak to Ellie. We were told she was too busy. We were asked to wait 10 minutes. We decided not to bother. We have always left a generous tip but not this time. No-one was supervising the young waiting on staff and Aaron was running about like a madman trying to please everyone.

We went as a family of 6 Sunday at 5pm . Starters were fab. Finished around 620pm. One hour later still had no mains courses, by the time they came my beef and bean spouts were cold and bland, and crispy sheerded beef was not spicy . But over all ok but won’t rush back sorry