Jalao - New York

Nice experience , good food, great customer service

I have been there many times and up until now it was perfect This time they were a mess they were not ready. Made us wait for a reservation that was late in the day. They are special meal for the night was for courses they delivered them all at the same time The drinks have a certain presentation when I presented the same way they just came without the pouring and presentation in the past The second drink came without the garnishment They closed the bar to 12 on New Year’s Eve They came and brought the check without the dessert They never asked how anything was when I mentioned it to the manager about all the problems there was no offer to make any kind of accommodation I will truck this up to New Year’s Eve staffing issues and give it another shot because in the past they were great

I would NOT recommend this restaurant to anyone. I did a reservation for 10 but have to wait almost 1 hour until my table was ready. Food, all main dishes were cold or not with the right items. I can't forget the waiting time for the main dishes was more than 1hour and the restaurant was not even half capacity. My total bill was $926 with horrendous service from start to end.

It’s a cute, good size restaurant. The food and drinks are very good. The empanada was soo cheezy and delicious. I had the Seafood Mofongo and a Margarita. 10/10.

It's a Very chill Restaurant with great staff, food, and ambiance. I loved it.