Hale And Hearty - New York

I enjoy the soups from this place and have generally had good experiences, but today was different. The women taking and preparing the orders were quite rude and had a bad attitude. I understand that jobs in fast food can be challenging and often underappreciated, but these ladies were unfriendly from the start. They provided vague answers and seemed annoyed when I asked questions. On a positive note, the cashier was friendly, which was a stark contrast to the other two staff members. It's unfortunate because this is one of the few affordable dining options in the financial district, especially if you know what and how to order.

I highly recommend the tomato soup with basil and rice. It is absolutely delicious! I always make sure to order it whenever I'm in New York.

I recommend only ordering takeout from this Lower Manhattan restaurant. The customer service is great, and the food is delicious.

I ordered the vegan chili and it is way too hot! I asked the young lady at the counter how is it she said a little spicy. But it wasn't a little spicy it was very very spicy. Why is vegan chili so hot. If that wasn't enough they are giving out sliced bread like the one you get from the supermarket like wonder bread but not fresh. Really. I'm extremely disappointed. I should have walked the extra block or 2 and gone to Pret mgr. At least I would have enjoyed my lunch. I'm sorry to say I will never go there again or recommend there.

Pros: Very consistent food Chicken soup has shredded chicken and many flavorful vegetables (beats flavors chicken soup by a mile) Lot of variety Cons: Lot of the soups just aren't great quality but once you find what you like you're set I think the chicken noodle is the best. I tried the ground beef chili and it's just too bland.