Belisimo's - New Windsor

Large small sub-shop from the beaten path with employees that you feel welcome and appreciated for your business. Not too many of them left it?

I ordered a steak and cheese sub, at the delivery I gave the driver cash and he quickly went without change. So he's hooked up over a 50% tip. Strike 1. Then when I started eating, I noticed that it tasted funny and opened the sub to the salad was all brown and rotted. Strike 2. After all, the tomatoes were so tender and old that I almost had to sprinkle them out. Strike 3. Now I hate to leave bad reviews, but come on. Because I'm the only place to deliver to my territory, I wish they could eat better than that. I am not willing to try out any of their other foods because of this experience

This restaraunt has so much potential to be the absolute go to place for classic italian and americana food. However ,Lately , with the high demand of delivery due to the current pandemic, the care of food and preperation is degrading very quickly. While i know the food tastes great, the only portions that remain consistent for me are the subs and pizza. The size of breadsticks with cheese on my last order was an insult of my intelligence and was half the size of the box it was delivered in. It used to fill the small pizza box they deliver it in. Now i get a ridiculous amount of marinara that could service 4 orders of the current size of the breadsticks i have been recieving. I seriously feel like at this point i have been jipped out of my money. When i said something to them on a previous order it was met with a really poor excuse. Well i have a problem. I pay for consistency. And this really hurt my veiw of what i thought was a great place to order. Especially when im paying 7 dollars for a 2 dollar portion size. Please Belisimo's....straighten this up or your gonna lose a customer that has been loyal since he has moved to this area.A little better attitude would go a long way. And this really has ticked me off especially since last night. I know that times are difficult but with the lack of sit in business , you should be able to still provide consistency rather than shortcutting on portions because your in to big a hurry to do it right. Im really dissapointed and hope that you will correct the attitude and portion consistancy. Change my mind or lose a good paying customer.

First and only time ordering from here. I ordered the hot Turkey meal that comes with fries and a milkshake. The fries were only half cooked, and mushy from sitting in the gravy; they use beef gravy over sliced Turkey. The delivery driver must have turned it on its side because the gravy leaked out of the container, all over everything in my bag, and made a huge mess everywhere. I couldn't use the plastic wear or straw they had in the bag. Everything was just barely warm. I asked for a chocolate and strawberry mixed shake, and got just strawberry. No second chances after this.

We order from Belisimos?s about every other week for over a year now. They always have fast deliveries with hot food. We?ve only had an issue with a forgotten item once which is understandable. The staff is always friendly and the food is good with very reasonable prices. I recommend their belisi bites, subs, crab fries, mozzarella sticks, old bay wings, pizza, and milkshakes. They have very large fresh salads but don?t have many ingredients. All and all it?s a go to for a Friday or Saturday night when we don?t feel like cooking.