Carvel - New Rochelle

Poor customer service went and ordered my ice creams girl made a mistake gave me wrong topping told her she kept saying that's what I ordered did not want to help me did not want to change it been going there for years will never go there again don't recommend very nasty customer service work it was very rude

I think they have better ice cream then the other Carvel?s in new Rochelle however they handed me a cup half full. The girl was nice and filled it up with ice cream when I asked but I couldn?t help but feel a little fat shamed here unless they normally only fill stuff half way. Wish I could add the pictures of how low it was on here.

This is definitely the best Carvel in my area! I've only had one instance where the ice cream tasted a bit watered down. Otherwise, it's always thick, rich, and creamy. I actually pass three other Carvel locations just to bring my kids here for ice cream. Plus, the staff is always incredibly friendly!

Absolutely awful. I spent $22 on three so-called "thick shakes," but they were all very watery. The woman hardly put any ice cream in them and just filled the cups with milk. I could have gotten better shakes at McDonald's for half the price. Total waste of money. Avoid this place!!!

I go there all the time with my friends. It?s a great place, you have a lot of different flavors to choose from. The staff is very friendly and helpful. I cannot recommend enough!!