Wendy's - New London

The kerl at the switch was friendly and very courteous. eating was hot, fresh and very good. we had just come from a nearby steakhouse where we were waiting to sit down, then we were told to the kitchen that we had to wait half an hour more to get our food as soon as we ordered we were on the way to a local event, so we decided to leave the steakhouse and go instead to wendy’s. so glad we made it! wendy’s was much less expensive, much less waiting, and it wasn’t crowded, dark and loud like the steakhouse. my man and I were able to speak and enjoy our food without rushing. we are so glad that we decided to leave the other place and stop in wendys. an all-round pleasant experience.

This wendy was just great. that was hot. that was not waiting very long. I would definitely come back to this wendys thanks.

Went to try their breakfast for the first time. Absolutely disgusting, the French toast stix where soggy , the breakfast sandwiches where hard. First time trying their frosty ice coffee and it was just creamer. When asked about it they said that’s how it’s supposed to be. Never again might as well throw it in the trash

Today, I had a really bad experience at this location with my drive-through orders. It was around 12:30 pm. I asked the man 3 times for my receipt after paying. He didn’t pay attention to me because he kept talking to his coworker in their own language. I raised my hand, then the lady saw me and told him. He looked at me. I told him I wanted my receipt. He was mad at me and told me: “ the receipt is in the next door and all the time there” with a very loud voice and bad attitude. How do I suppose to know “ all the time” there???? Why did you yell at your customers like that when they just asked you for a receipt. I will never come back this location again. Bad service!!!

Went through the drive thru and waited for quite awhile, all to have all of our burgers made incorrectly. On top of that, they neglected to tell us they had ice and just charged us for warm soda basically. I was on a time constraint and couldn't go back but that's 35 dollars we won't see again