Kroger Bakery - New Haven

The store itself is fine, but I'm not too sure about a certain cash register. Isabella was my cashier. I came to her lead and she had her first back to me to talk to her friends, the excavators I think. She wouldn't have known I was there that one of her mates wouldn't tell me. She barely said hi and talked to her friends while she was scanning my stuff, with her back to me. I'm not saying that she has to have a full conversation with me, but it would be a little polite and professional to say hello, how are you, have you a Kroger card? And I don't know, maybe you really acknowledge the client and don't talk to your friends all the time as if I wasn't there?

Do not use the pharmacy. The pharmacist looks like she's doing you a favor, she always looks overwhelmed. If you don't feel good, it's just wrong! They claim that they never get a script sent to them to fill it, says the doctor, but we sent it! Go to CVS.

The store is clean, which is the only positive thing I can say about it. There is very little selection, and it's difficult to find items due to the disorganized layout. Prices are extremely high! I was unable to purchase a $5 bottle of wine because I didn't have my ID on me. For the record, I'm a 54-year-old grandmother of six and clearly look my age with my gray hair! While I understand and support the importance of preventing underage drinking, this policy felt excessive. Additionally, the cashier made it very clear that he didn’t care whether or not I could complete my purchase. I would not recommend shopping here; instead, go to another store or, better yet, Walmart, where you’ll find better prices.

Grocery pickup is easy to do with the app, and is usually fast. You're doing a good job with substitutions.

This is not a swipe at Kroger itself. Shopped at Kroger for years. The New Haven store seems clean. This is really about one employee that made two separate shopping occasions very unpleasant and hopefully management sees this. The cashier/bagger First name begins with Z is a total j Once to me and another tonight to a young girl who was training on a register. He yelled at her. Yelled to another employee 'who 's suppose to train her. She doesn 't know what she is doing. He was rude and obnoxious. The girl remained pleasant and though pressed by him with harassing comments was very nice to us. He gives the store a bad experience.