Tilbagemelding
Bidrage med feedbackExcellent pupusas! I hadn't eaten authentic pupusas for over a year and these made our day. My friend took me, we called by phone and 15 minutes later the pupusas were ready. Super highly recommended!!!Note: they are takeaway only, it's worth it!
The food is not bad but the service is AWFUL. I've been a customer of theirs for years now. My family and I have eaten there many times and we place orders to go almost on a weekly basis. From breakfast to lunch they were are go to place. However, the last few times no matter how many times I give them specific instructions on how I want my food, they continue to mess it up and give me the opposite of what I've asked. Today when I opened my order, I noticed that it had onions. I had asked for no onions on my chicken due to the fact that I planned on eating it hours later. I called the restaurant and spoke to the manager/owner. I explained the situation and he reviewed the order and confirmed that the notes did in fact say no onions. He said that he was willing to change my food if I took it back right away. I told him I was starving since it was now hours later. I was busy working and had no time to take it back. I asked if I could take a rain check for another time but he refused. He said it he was willing to do the exchange today but couldn't give me a new order for another day. How disappointing, this is why small businesses fail and big chains succeed. Zero customer service, no apology what so ever. Rather than offering a new order for another day or have it delivered to me, he preferred to loose a good customer. I will never place another order from them.
Delicious food, waiters are very attentive, and super nice atmosphere. Plus it's all at an affordable price. We do take out least twice a week from the specials menu (1 portion feeds 2 adults). If you like arroz imperial this is the place I've ever had in!Highly recommended this restaurant.
Their prices are ridiculous. $5 pupusas is highway robbery. Pupusas everywhere else are usually in the ballpark of $2.50 to $3.75 MAX! Must be Miami prices because everywhere else it's way more cheaper.
Very upset with management computer systems were having problems they charged me a month later. Noticed bank account charges. So I called to see the reasons for the charges they informed me of the problems but then they tried to charge me for something else that I never ate. They tried to charge me 85.00 I explained wasn't me but they insisted because of a credit card that didn't even match or name as well. Next time they should look before accusing me or anyone else. Never going back again.