Mantagu Arms - New Forest

We have been there for the wedding of our daughter end of February 2024. Everything has been fantastic and all the event; ceremony, dinner and party were at highest levels. I will certainly return in future for a few days of private holidays. Romain (de Luxembourg)

Lovely comfortable room, lovely garden to sit down in, really nice breakfast,open fires,dog friendly

I would like to recommend this beautiful hotel to anybody who visits the New Forest. Located in the Centre of Beaulieu, this warm welcoming hotel will not disappoint. The experience from start to finish was of the highest order from our welcoming through to our departure. We got the package which included breakfast where you could get either cooked or continental/ both, this was a great way to start both days. I cannot fault the rooms decor or onsite dining and it staying here gave me the feeling of being at a large cozy home. Although there is great walks and scenery at the Montagu arms, Another benefit to staying here included free use of the sister hotels facilities a few miles down the road which included a decent sized swimming pool, sauna steam room. Overall, no complaints, and cannot wait to return in the near distant future.

Went with friends to celebrate our wedding. Had emailed the hotel in advance to explain we had 3 tables and would respect covid rules. From the beginning no welcome, no warmth, no pleasantries despite being dressed as a bride. Service very lack lustre, seated on sofas despite being told we would be in the restaurant and waited ages to be served. Sandwiches and scones were served separately and we were never asked if we wanted more tea or champagne. Very snotty approach from the mgmt who made us feel extremely uncomfortable and not valued as customers. Our friends insinuated it could have been due to our colour... surely not in 2021?? Would never recommend.

Attended an afternoon tea to celebrate a friends wedding. Coldly received no greeting or welcome to the establishment. The service was extremely slow, fragmented and dismissive. The afternoon tea arrived in stages with long interludes especially awaiting beverages. The staff were nowhere to be seen probably because there was a large wedding going on at the same time. We were never asked if everything was ok or would we like anything else. In fact the whole experience was unpleasant and I would go as far as to say hostile. I have no idea why . I have spent over 30 years in hospitality around the world and this establishment fails to even get the basics right where service is concerned, so disappointing . I have no desire to return and would never recommend it.