Primo's Pizza - New Bedford

Amazing family they are so kind and sweet and the food is always great never had a bad experience would always eat here

I usually order here and the service is good but not today. Guy who picked up the phone had a terrible attitude. I was ordering for someone else. 30 mins later he calls me asking if I’m gonna pick it up or not and I proceeded to explain it wasn’t for me I was just doing someone a favor by ordering for them and wasn’t sure when they would pick it up and he proceeded to let his frustration out complaining and then saying “oh my God”. The person I ordered for was already at the store picking it up at the same time he called me. Wouldn’t have cost him anything to be patient for 1 more minute/have better costumer service.

EVERYONE SHOULD GO HERE!!I love this family! My mom, grandma, and I always go here and the owners are so sweet and friendly. They light up every time they see us come in. Their food is DELICIOUS and FLAVOR PACKED!!! We love you guys so much. Thank you for always taking such good care of us. Whenever we order we stay and sit down and the one of the owners always serves us at our table with a huge smile and even some awesome humor. The bacon cheesy fries are a little spicy which I LOVE! The pizza is YUMMY, and I always enjoy the Mozzarella sticks! FRESH EVERY TIME!We also love that they donate to the Church and display beautiful artwork of Jesus and Mary! This spot feels homey like no other restaurant we’ve ever been to.Thank you THANK YOU THANK YOUEmily, Carmen, and Grandma Kid-friendliness: Staff are polite and I’ve NEVER heard foul language being used here!

July 9th, bought 2 cold subs Got home 15 minutes.The bread was so soggy, and I mean soggy.

Employees can’t seem to get orders correct , multiple times they’ve failed to get our full order . First time they didn’t arrive with someone’s whole meal which they repeated back to me second time they didn’t deliver the fries that they once again repeated back to us . It’s incompetent and unfortunate that they can’t get orders correct but that money comes out of my bank card before I hang up the phone .