Palace Pizza More - New Bedford

I ordered a steak and cheese bomb that was delicious. And I also added a mushroom with extra sauce pizza that had no sauce on it. I called and the lady literally argued with me that she made the pizza and had extra sauce. I told her I got a pizza from there a few days ago and noticed that it had small sauce and this pizza had absolutely no sauce more than the last I just got. She continued to argue with me. I'll never eat here again because of the staff they hire.

It has been said that they can't pay pickup orders, although I told him that we often do. How the hedges do they process pre-pay delivery orders via the phone then? The manager could not even be harassed to help when asked. You just lost a loyal customer.

The food is delicious, but it's always cold when I receive my delivery from any Palace location. They might want to consider using a delivery service if they can't get hot food to my house within 10 minutes.

The online hours indicate they close at 11, but when I called at 9:25, I was told they actually close at 10. I also found out that they only offer pickup and pizza, which was disappointing because I wanted to order a sub. It seems odd that they can't prepare a sub faster than a pizza, especially being half an hour from closing. This approach could definitely cost them business!

The menu was inaccurate, and they refused to refund my money after including ingredients that shouldn’t have been there.