Zum Dückerstieg

Very nice place. The dishes are unique. But... the boss shouldn't be overwhelmed by rudeness.

We look forward to the Christmas buffet at the Dückerstieg restaurant on 2nd Christmas day. I have often visited the restaurant in the past and always felt both the ambience and the service as very good. Even the food on the 2nd. Christmas day was really excellent and sometimes even unsatisfied. The whole family and I were very happy and happy. Why I still decided to make a critical assessment here is a completely unnecessary incident after food. The star therefore does not refer to the quality of the kitchen or service personnel. After dinner I had decided to make the payment by EC card, which is why I should contact the vault near the entrance. Here the boss personally gave me a very modern EC card terminal with touchscreen and Android OS and kindly instructed me to place my card and the PIN at the same moment as it turned off and went back to your cashier. While I had done the steps immediately, after payment, the terminal jumped to a connecting menu with three option assignments to discard, print or receive the corresponding document copy as email. Without an evil intent, I was happy about this small contribution against a meaningless worldwide paper drop and intuitively chose the document copy menu item as an email on the device. In the following screen, I would have entered the email address. At this moment, the boss turned around, three steps quickly went in my direction. What do you think to play around the device? I told you exactly what you need to do, you need to put the card and enter the PIN! The boss suddenly attacked me. At the first moment I was completely irritated and explained that I was just emailing.. She broke me. Here's her printed document and give me the device now! She pulled the card terminal off my nose. I kindly pointed out that you can also basically talk to me with a friendly sound. How to get back to the view here; that wasn't on the display, what did you do here?? I tried again to explain that I wanted to select the sustainable e-mail document variant without bad intention and due to the experience in other restaurants. It's not bad, but if my entire cash register system crashes because of you, then... Now it was enough, I turned and broke the conversation. I've never seen anything like that. I don't let myself be treated so badly and from above as a guest in a restaurant, even by boss and owner. I was treated as if I wanted to hack the cash register system and the attempt of apology, if you wanted to identify it at all, began with further teachings and the accusation that I would like to paralyze the entire cash register system. I'm still mad. Let me sum up at this point and that I honestly believe constructively if I want to live out my disregard for a state-of-the-art EC card terminal in connection with my lack of technical understanding, then please do not have to harass a guest after payment, including tip in the presence of his family.

In spring we held a large family celebration at the Dückerstieg. Here we met a few weeks before to make more detailed agreements. They felt their professionalism. Our performances for the celebration were recorded and grounded in some subtleties. She immediately said that she will give the clock to the end so that there will be no overlaps or gaps. So it was then and the ladies of the service did the best. The food corresponded to our ideas and so it became a successful experience.

Nice place, nice operation, but quite expensive.

We were looking forward to the Christmas buffet at the Dückerstieg restaurant on the 2nd Christmas day. I have visited the restaurant frequently in the past and always felt both the ambience and the service as very good. Even the food on the 2nd Christmas day was really outstanding and sometimes even unsatisfied. The whole family and I were very happy and happy. Why I still decided to make a critical assessment here is a completely unnecessary incident following the food. The star therefore does not refer to the quality of the kitchen or the service personnel. After dinner I had decided to make the payment by EC card, which is why I should contact the vault near the entrance. Here the boss personally handed me a very modern EC card terminal with touchscreen and Android OS and kindly instructed me to place my card and enter the PIN at the same moment she turned off and went back to your cashier. While I had done the steps promptly, after the payment, the terminal jumped to a type of connection menu with three option assignments, to discard, print or receive the corresponding document copy as an email. Without a nasty intention, I was happy about this small contribution against a senseless worldwide waste of paper and intuitively chose the document copy menu item as an email on the device. In the follow-up screen, I could have entered the email address. At this moment the boss turned around, three steps quickly went in my direction. What do you think of playing around the device? I told you exactly what you have to do, you have to put the card and enter the PIN! , the boss suddenly attacked me. At the first moment, I was completely irritated and explained that I was merely using email.. I didn't get there, she broke me. Here is her printed document and now give me the device! She pulled the card terminal off my nose. I kindly pointed out that you can also basically talk to me with a friendly sound. How do I get back to the view here; that wasn't on the display, what did you do here?? I once again tried to explain that I wanted to select the sustainable e-mail document variant without a bad intention and due to the experience in other restaurants. This isn't bad, but if my entire cash register system crashes because of you, then... Now it was enough, I turned away and broke the conversation with it. I've never seen anything like that in this form. I don't let myself be treated so cheeky and from above as a guest in a restaurant, even not by the boss and owner. I was treated as if I wanted to hack the cash register system and the attempt of apology, if you wanted to identify it at all, started with further teachings and the accusation that I would want to paralyze the entire cash register system. I'm mad, still. At this point, let me say in summary and that I honestly believe constructively if I want to live out my disquiet about a state-of-the-art EC card terminal in conjunction with my lack of technical understanding, then please not by having to harass a guest following the payment made including tip in the presence of his family.