Reserver
Tilbagemelding
Bidrage med feedbackMy friends were very happy to go to Marsh's house since last year and we all came from Ohio and Chicago. but we had a terrible experience with our waiter. he rolled his eyes several times to us and seemed so upset that we were there. We only got our drinks at the end of our brunch, although we only ordered beer and wine. I felt very insulted when he rolled his eyes at our party and treated us badly. We love this food, but we won't eat here again for terrible service.
The reservation process made it more elevated than it was. Had to put a card on file and was explained that we were $20 per person not displayed for reservation. Cool... so I reserved for Father's Day because I knew it was a busy day and wanted to treat my guys (Dad, Grandfather, Uncle) for a nice dinner. The OpenTable app shows you the dinner menu and it looked fantastic and matched every taste!! To our surprise when we arrived on Sunday, ONLY Brunch was served during our reserved time. I asked if we could also order from the dinner menu, but that was not an option. Brunch was not best suited for my group, but we did the best of it. Our server was overwhelming for such a noble place. I was hoping to make this an experience for the father, and it was underwhelming again. We had a party of 7 and all food came at the same time (except mine). I waited for about 6 minutes before my server even came back to check and make sure that everything was fine and apparently my steak and Eggs were sitting only on the back (of course superdone at the time I got) but I ate it and moved on. I still want to go back and try the dinner menu because I'm a food... but there wasn't what it should be, and I was disappointed that I recommended it for a special family day.
We had a wonderful Father's Day Brunch! The service, food and ambience were impeccable
I love this place! It is very pricey but the seafood is fresh! Love the oysters and the shrimp toast is a must!!! I got the gnocchi and it was great! My only complaint is they didn’t give me enough of it!
We came for a friends birthday after a successful and pleasant visit the month prior. We came for the oyster happy hour experience. We initially ordered 36 and thoroughly enjoyed. As the time for the happy hour special neared an end our waitress was no where in sight. This was about 10/15 minutes. When she finally arrived back to our table, around 7:08 and we ask about an additional 2 dozen oysters, she then informs us that the special is now over and she could bring over the Oyster cards. As a hospitality and service expert, with travels around the world my concern and disappointment is twofold. As a server your responsibility is attentiveness and awareness. As we’re enjoying each other and our experience, and you note there is a special ending (we noted we only came on for oysters before dinner) it would only be in good service to check on your birthday table to see if they would like anything else, drinks included. With lack of attentiveness, making up for a potentially overbooked section would have been accommodating on top of an out of town dining experience. Still topping a 20% gratuity, it was not reflective of this instance. Quite honestly, it left a bad experience and taste in my mouth. I had a marvelous experience last month at the bar. The bartender and bar manager Faith were amazing. The level of service and care, impeccable.