Coco's Italian Market Green Hills Mall

This place is like a small kiosk featuring a variety of Italian products and food options. The service could be a bit quicker, and the prices are on the higher side.

The elderly gentleman didn't acknowledge me at all. I paid in cash, and he accidentally short-changed me by $1.

After placing my order, I was disappointed to find that I didn’t like the sandwich at all. He had added an ingredient that he hadn't mentioned when I was inquiring earlier. I approached him again to ask if I could order something else, but he basically argued with me and accused me of trying to get something for free, outright refusing to make me a different sandwich. He didn’t even give me the chance to explain that I was willing to pay; I just wanted to choose something else because I didn't enjoy what I had received. I was genuinely taken aback by his rudeness and aggression. When I requested to speak to the manager, I was even more shocked to learn that he was, in fact, the manager. It's hard to believe that someone with such a negative attitude and total lack of professionalism can maintain a managerial position. I'm really disappointed by my experience and disheartened that a business with this kind of service is located in the mall.

My husband and I visited this restaurant today, and the customer service was outstanding! The woman working there greeted us with a smile the entire time and engaged in conversation with me. She even offered us samples of the gelato, which was absolutely delicious! I also ordered a cannoli, and the food was fantastic! Thank you so much for the incredible service! Keep up the great work!

During my visit from out of town, I had the chance to try this restaurant, and I was blown away! I ordered a cappuccino and a chocolate-dipped cannoli, and both were absolutely delicious. It's clear that they use high-quality coffee; I've noticed that many coffee shops struggle with making a great cappuccino, but this place nailed it! If I lived locally, I would definitely be a regular here. I found some of the other reviews to be a bit questionable, to say the least. However, the staff I interacted with were friendly, and the ambiance of the place had a lovely charm to it.