Reserver
Tilbagemelding
Bidrage med feedbackGood food, service, and drinks. It's a stop I have to make every time I'm in fort worth.
Maybe I ordered the wrong thing, but the burger wasn’t exactly unique or crazy in taste. I got the Chaca Oxaca, it was pretty much patty avocado no sauce nothing unique plus for a 13$ burger it doesn’t come with any fries or sauces. I tried the steaming pile next, everything was just hard and chewy and not exactly crispy or flavourful. I was very dissatisfied about my 25$ meal lol.
I was so excited to try this place but man was I let down. I had a chaka oaxaca burger, fiancé had a birria burger, and we split an order of their steaming pile . The burgers were decent, a little dry for my taste but still good value I felt. The goat cheese on the steaming pile was a little out of place in my opinion too, I think I 'd prefer it without. Overall pleased and would have wanted to try more from the menu, we were really looking forward to trying some desserts too! But God. The service? Miserable. At first seemed promising, got greeted, got our drinks, but we needed a second to look at the menu since it was our first time, and I guess the server interpreted a second as 10 minutes. Finally got our order in and then another 10 minutes later had our food. Server checked back on us promptly though to make sure the food was alright, to which we responded it was and that we were likely going to need some dessert soon. Then we didn 't get any acknowledgement from him for 25-30 minutes as he just went behind the bar to make shakes and other drinks for others I guess? Multiple times we 'd lock eyes and get no acknowledgement from him, but seeing him busy we 'd assume we just should wait for him to finish and that he 'd be right over, only for him to move to something else and keep forgetting about us until I finally just asked for the ticket and decided we had been there long enough and didn 't need to wait further for a dessert and a chance at being forgotten again then too. And to be clear, I 've been the manager of hotel bars, I 've been a server or bartender at more places than I can count, even at other similar burger joints. Everywhere has standards about how often a server should touch back at their table. To go 25-30 minutes (specifically it was at roughly 2:35-240pm we were checked on, 2:45 when we finished our food and set it all aside, and then 3:05pm when I stood up to ask for the ticket), to make eye contact and signal 4+ times with no response, the food could have been a 10/10 and the experience would have still been ruined. And then to hover over you while you use their handheld card readers and input the tip with zero acknowledgement of the fact he didn 't say a word to you in that nearly 30 minutes? My history with the service industry dictated I still leave a good tip, but it was not at all deserved. Super disappointed in the end. If we come back it definitely will not be for this server.
Ordered a Caesar salad to go, get home to find that there’s no dressing on it. Paid 20 dollars to eat dried lettuce with sprinkled cheese on it. Dressing was forgotten. To go worker who help me was nice, but I can’t believe I just paid nearly twenty dollars for this.
The burgers were delicious! Bring your appetite... they make a hearty meal!