Grappino - Naples

Three stars gained mostly for the service of our server. We recently came here because of the reviews. Unfortunately, we left disappointed. So like many of my reviews, I 'll start with the positives. As mentioned our server was excellent. She knew the menu well and made some nice recommendations. While this place is alittle on the pricier side of italian-esque restaurants, elements like the infused grappa stand make it stand out alittle more. Now, onto the food. Pizza was excellent. There are a variety to choose from. Again, on the pricier side. A pizza to feed 2-4 people is about $40. Pasta was a different story. We came in alittle later so it was easy to see that they rushed the pasta. Of the two, one was super chewy and the other would compare to cardboard strips. When we told our server, she went brought the dishes back to the kitchen to be re-made. Then returned after the chef informed her that they were both cooked to the right temperature. Now this isn 't a meat dish. It 's pasta. What kind of a chef with even limited culinary smarts would make such a statement??? Instead of re-making the plates, the chef instead nuked the dishes. Now they were really inedible. If not for the disrespect of the chef, we would have returned. But as it stands, there are MUCH better places to choose from. Again the only reason they got 3 stars was from our server.

The best Italian food in Naples! Thank you to Nick and his staff for such a pleasant experience. We will be back.

We love Grappino! The whole family enjoyed their meals-even my picky children! Bravo!

I wish I could give a 10 out of 10 rating but Google won’t let me. I seriously recommend anyone and everyone to come enjoy this amazing place. I’ll definitely be

Three of us women met here for lunch on Thursday. One had been here before with her husband for dinner pizza) and recommended it. We ordered 2 salads and a seafood BLT. Our waitress Mimi was very professional and attentive. Our food, however, was very disappointing. My beet salad was tiny and tasteless as was the other salad. The sandwich at market price $24) was bone dry, had 2 shrimp, a few small pieces of lobster, overcooked bacon, and what appeared to be canned crabmeat. We ate less than half of our meals, paid the bill, and discussed our disappointment with the food. We decided to speak to the manager to give him some constructive criticism as we were the only people seated in the restaurant.The manager was NOT receptive to what we had to say and said we should have complained while the food was still on the table so that he could have done something about it. He told us he had customers who frequently came for the salads and made us feel as though he did not believe us. We said we were trying to be helpful since the restaurant was completely empty) not get out of paying the bill. He made no effort to apologize or do anything to make up for such a bad meal. Poor food and very pricey. I definitely will not return!Parking: Empty parking lot.