Inchin's Bamboo Garden - Naperville

Not satisfied with both food and service. Not recommended :

Ambiance is good. Both Veg and Non-Veg options are more, but the taste is okay. The manchow soup had raw onions in it, which I was not expecting. Same was the case with Gobi manchurian. The silverware cutleries was not clean, I had to clean it myself.

Highly not recommended, save your self from ER!I went there with my family. We ordered burnt garlic fried rice, my sister was eating the rice and something hard got crushed in her teeth she spit it out and found out it was a sharp piece of plastic. We talked to the manager and she apologized also offered us another dish for free, but we were so disappointed that we didn’t order anything else. The manager told us they don’t use glass or plastic in kitchen so they don’t know how it happened. Small piece of sharp plastic can be dangerous, if swallowed can damage organs my sister was lucky enough she didn’t swallow it. I would never ever go to this place again.I don’t think the chef is paying attention while cooking since this mistake can be life threatening. They need to pay more attention to quality of food and also they need to follow guidelines set by the city. I hope this never happens again with anyone else.

This food had above average food so we went there few times before I decided to never go back. The service is poor there’s only one person in the front, I believe his name is Gautam who does everything from being the host, server, busser, bartender, runner and may be the sous chef too. If you go at 2, they won’t let you in because they close at 2:30. If you go before 12, they won’t let you in because they forget to open the door of the restaurant and the staff is busy eating. If you if you order online, they will forget to pack the entire order. All this while the restaurant is mostly empty. But we still gave them chances in hopes that they will pick up and be a better place… but just last Friday we reached there at 12 and the doors were closed. We called and they said oops and opened the door. We placed the order from lunch menu so a main course item that should come with soup and spring roll. We first got soup that was only sour and not hot, then one of us got the lunch main course while other waited for 15 mins. That’s the duration we want to spend time in a restaurant. Then came my lamb which was supposed to be spicy but was only super sweet. So I asked the multi functional server if they have had a change in chef and he agreed that they have. The only other occupied table also complained. He didn’t even apologize for the bad food quality. Then after we asked they got the spring rolls. In all I felt it’s lost the one star it had as well. If you’re the owner reading it, please monitor the food quality and taste. I don’t bad mouth business because we all have bad days but this has been a going down trend. Good luck!

I was very disappointed at trying to get a table. The owner wanted me to wait until my party of 5 arrived. I wanted to have a drink in the mean time but they ignored my request. On top of all 5-6 tables were empty. I have never had such an experience!!