Jimmy John's - Muscatine

Called for a delivery roughly 2 1/2 to 3 miles away and after listening to 2 employees argue over the phone for a lengthy time, the 2nd employee could be very clearly heard saying forget it I don 't wanna do it so in return employee who answered call replied to this caller, sorry we only deliver within a 2 mile radius and just hung up. I suggest if you 're in a business meeting caught in a lunch hurry and anywhere over 2 miles away looking for that freaky fast delivery or any lunch for that matter you call someplace else because you won 't find here*Even if a customer was/is outside of the delivery radius employees answering the Jimmy John business phone for orders should always remember common courtesy and manners when answering the phone versus a customer having to listen to a argument between employees with rude answers and being hung up on there should be some line of professionalism it isn 't your cell phone your answering

Never open, or when they are they don't accept online orders.Inconsistent hours of operation.

I have no problem with stores being closed due to low staff, that being said I think it's absolutely ridiculous they still allow online orders to be confirmed and PAID FOR in full, only for us to never receive the food due to the store being closed. The Google business hours are not updated, so it will specifically tell you the store is open. The online ordering will also not warn you or stop you from placing an order, even worse, the online ordering will CONFIRM the order for you and promise a delivery time. Our food never came, we spent upwards of $20 because we also left a large tip via the online ordering. Due to the store being closed, I will NOT be getting a refund until the store is back open. As someone who works in food service myself, I think it is absolutely ridiculous that I'm currently out $20, have no food, and have no way to contact the store to issue a refund until they open. I don't know when they will be open next, because they refuse to update their store hours online. I can't speak for the food or customer experience because I didn't get any food or customer experience. Go to jersey Mike's or subway instead.

Don't order delivery. I ordered, they took my money, sent me an order confirmation, and my food never came. says they are open on Google but come to find out they're closed at random times on random days. maybe you guys should turn off mobile ordering if you decide not to be open when you're supposed to so you don't waste people's time and money. listen to all the 1 star reviews, bad place

Ordered online, showed up 5 minutes later, watched them make my order, then waited for 15 minutes while my sandwiches sat on a table because nobody could take the 10 seconds to bag up my order when they set it down. You need to get a mayo master in this location ASAP, 20 minutes for 2 sandwiches with both make lines running is unacceptable. Also, if you're gonna let an employee with long hair work on the line, don't let them put their hair in a ponytail that faces the front and hangs over their visor, pretty gross