Taco Bell - Mount Olive

I paid $8 for 3 whole wings, but they were the size of wingettes. When I asked for more, I was told they were all the same size. Not impressed.

The Taco Bell in Mt. Olive, NC has consistently poor order accuracy, and I don't think I will be dining there anymore. At least half the time, my orders are incorrect, and this has been an ongoing issue even before the pandemic. I used to go inside to place my orders so I could get a manager to ring up substitutions for vegetarian options without additional charges. When I ask for no red sauce, it rarely happens. Burritos often arrive with the first half filled with beans and the other half filled with sour cream. Additionally, the chipotle sauce is frequently used on cheesy bean and rice burritos instead of jalapeño sauce. Overall, most of my experiences at this location have been quite disappointing. I visit Taco Bells across eastern NC regularly, and this one is consistently the worst in terms of accuracy and speed. It seems like they need additional training or support. It’s discouraging, especially since Mt. Olive is my local Taco Bell.

The food was prepared exactly as I ordered it, but I did notice a staff member reaching into the prep bins, eating food, and then continuing to cook while wearing the same gloves. Aside from that, and the long wait times due to being understaffed, I don't have many complaints.

The staff at this restaurant seem to have become less efficient since the pandemic. It no longer offers the quick service typical of fast food.

The managers are consistently very attentive, making sure you have the best dining experience imaginable.