Kay’s Daily Grind - Moscow

The service at this restaurant is fantastic, with a wide variety of great food and drink options in a cozy and clean environment. This is a wonderful spot to dine! The food, service, and atmosphere all receive a perfect rating of 5.

The food at this restaurant is delicious but on the expensive side. The service is quick for take out orders, with a rating of 5. The average price per person ranges from $20 to $30. Customers have given the food a rating of 5, service a 5, and the atmosphere a 4 out of 5.

This restaurant serves delicious sandwiches and has the best coffee in the area. The service is excellent for take out orders and the atmosphere is great for brunch. I would rate the food, service, and atmosphere all a perfect 5 out of 5.

Amazing coffee spot. Every time I am in the area I have to come here. The vibes are amazing and so is the coffee. The food is good too and there is a great selection. I even bought a sweatshirt because I love it so much here. We visited over Halloween and they were playing Harry Potter and had pumpkin spice drinks and it was such a great time! Service: Dine in Meal type: Breakfast Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Parking space: Plenty of parking Parking options: Free parking lot

Unprofessional. Rude. Disrespectful. Insincere. Dishonest. Unappreciative. It 's unfortunate that I was even put in a position where I had to write a negative review on this place bc most of the staff is very courteous and pleasant, there restaurant is very clean and the food as well as the coffee is usually good. However (thanks to the owner) I was told today that I could not simply return my small coffee for a new one. I was surpringly informed by the girl at the register that she was told by the owner that they were not allowed to do anymore returns for me. I was a bit dumbfounded seeing as for the past month I have been going there with my wife and daughter, almost on a daily basis, sometimes multiple times a day. And during that time I have politely requested that they remake a drink 2 or 3 times bc the extra hot latte wasn 't extra hot and today the small coffee tasted and looked like they just poured a little cream in without stirring or adding the sugar I requested and that was after eating the poorly made bagel that wasn 't even toasted as requested with globs of cold butter thrown on it. There usual excuse for barely hot lattes is there machines can only steam them so hot, however my wife 's latte that wasn 't ordered extra hot was hotter then mine. No big deal to me and didn 't think it was a big deal to them either. Guess I was wrong. So not only did they flat out refuse to remake my small coffee but they proceeded to make false accusations saying I returned 3 items in one week which just isn 't true. When discussing this with the cashier/manager who seemed to be trying her best to explain this to me in a painfully apologetic and embarrassed manner, a more bold female employee behind her took it up herself to interject and flat out tell me there reasoning, which wasn 't accurate or honest and in a rude and disrespectful manner to boot also adding in Have a nice day sarcastically after I informed her of a simple rule that most people in the restaurant business or any successfull and professional business are aware of (that the customer is always right) and that I would be writing a review. That being said there have been times at Starbucks and other non chain cafes that they were more then happy to remake something that was wrong or off and with a smile and an apology, once even a gift card for the inconvenience. It 's unfortunate that the owner of Kay 's Daily Grind doesn 't have the same professional attitude or appreciation for her customers. Of course I 'm sure that she would and will have her own version/opinion of this occurrence, making herself to be a victim and me to be unreasonable as seems to be the trend in her responses to other customers one star reviews.