Chipotle Mexican Grill - Morton Grove

My mother came into the store and there weren?t many customers. We got to the register and the employee gave attitude after my mother had reminded her to label the bowls. The employee also didn?t give a receipt. After heading home, the chicken ended up tasting way over salted. Poor customer service and quality assurance.

I literally had a shorter trip to the DMV this morning than trying to pick up a mobile order here. After sitting there for 25 minutes watching 30-40 people come in and order at the counter and leave with their food, you'd think they'd just let me do the same so I could leave too. Nope, that just wouldn't make much sense, I guess. My advice when going here: do NOT order ahead. Do NOT order at the counter. Go to Raising Cane's next door.

I can?t wrap my head around what just took place at this Chipotle. I go in as usual to buy a quesadilla meal and a flour barbacoa taco and what Happens next is unbelievable- they made me upload the app in order to buy my quesadilla, on top of this I asked for a guacamole and I get a whole half of a hard avocado and I get a cold barbacoa taco, not joke, cold meat and hard. I?m so upset, I have to small kids in the car waiting for me and it literally took them from start to finish about 35 mins for my order to be made and I get home to sit and eat, to my surprise all that I asked for was either cold, hard, not processed properly leaving me with out dinner due to it closing 30mins later. I will never come back here and keep in mind I live just a min away!. Team seemed relaxed and not care. Worst customer service/food

This place is very close to where I live so I go often... I've had issues before, but today was the last time I will ever go in again. I bit into a close to raw piece of chicken. The sour cream was still frozen and lumpy... I won't even mention how dirty the counters were. Never again at this location, I would rather drive the extra 10 minutes.

Under-fried chips, constantly missing sides from a quesadilla meal and bowls, excessively burnt chicken, this location constantly does this every time we order. It?s a constant game with them to see if there?s a missing side every time I go. Waste of my time and money, and it?s ridiculous that it keeps happening. Go to a different location.