The Old Coachouse - Moray

Booked this hotel without looking at reviews. Upon arrival, looking at the building was an instant regret. It was only a night. How bad could it be? I went to the reception to be greeted by nobody for about 5 mins. The hotel felt dark damp and eerie as I never came across any other visitors. A man came from downstairs but was not very welcoming. I eventually found my room, going down a dark corridor. The room smelt really bad there were holes in the walls, and the bathroom was tiny. The toilet had poo still up the back of the pan, gross! The bed was very small and uncomfortable. I am 6ft an my legs hanging of the end. Due to the smell and the cleanliness a miss. I had yo check out and book into another hotel.

Hmmmm, was a bit worried after reading a couple of very recent reviews. They were pretty much damning so it was with some trepidation and the decision to check out if it was as described. I have to say, I can really see where the previous reviews came from. Yes it’s old, the room was small and restaurant was closed. In saying this, the room was clean, the water hot and the area quiet. Only negatives on the room were the lamp didn’t work and main light was dim. An odd occurrence was the TV turning on itself twice in the middle of the night! The remote was with the TV and nowhere near us so not sure what the go is there. The bathroom was clean although small. WiFi was a bit sketchy but adequate. There is a carpark off street at the side of the hotel and it is a short walk to the main area. Someone was there to check us in but no-one on checkout so we just left the key. For the price, this property is fine for a couple of nights.

I booked this hotel via Agoda and paid online. When I arrived the owner asked for payment. When I questioned this, he said only my bank details had been taken online, but payment had not been taken. I handed over my card and was charged for 2 nights. Only when I got my bank statement later, did i see that I had been charged twice, once by Agoda and once by the Old Coach House Hotel. Despite contacting the hotel by email and tel. and being asked to text the details of the overpayment to a mobile number, since then I have had no reply and my request for a refund of the overpayment has been ignored. Agoda say they are unable to make contact with the owner to sort it out. Be careful if you stay in this hotel that you do not get charged twice.

This was a stay over. On entering the building it was dark, dank, musty with no life or that welcoming greet you would expect. the reception looked more like a shop counter in a warehouse. The room i was given you could not swing the proverbial cat in it. the sink up against a wall and fighting with the door behind. the shower was grimy and cold no hot water. the lights were small and gloomy. the TV was more like a desk computer screen of about 12 . the tea/coffee cup was a paper one. the bed not the best. food know idea wasn't going to attempt it, first sight of this place turned me off. a very tired property, with no charm at all. My advice......AVOID

This hotel is very poor, noisy and not as advertised. No cooked breakfast was available. The only breakfast was purported to be a continental breakfast but was really poor quality. I was woken every night by doors slamming, loud voices and lots of other noise. The plumbing was noisy as well. The owner tried to get us to leave a day early as he wanted to allocate the room to someone else! I do NOT recommend this hotel to anyone.