Terrasse Place D'armes - Montréal

Our stay was perfection. The location is walking distance to everything you’ll love about Old Montreal and the downtown core.The hotel itself has so much charm and character. We stayed in a junior suite with balcony and it was roomy, cozy and very well appointed. The soaker tub and rain shower were exactly what we needed for a pampered stay.The hotel rooftop bar has incredible views and fabulous cocktails and the restaurant was scrumptious. The service was exceptional. We had a problem with our AC and it was fixed quickly.Would highly recommend a stay here. For the features, service, and amenities provided and the fact that you’re in the heart of Old Montreal, it was incredible value.

Other reviewers mentioned that breakfast was included, but since we booked through a third party, our rate did not cover breakfast. The hotel and our room were both fantastic, beautifully designed. Our room was located at the corner of the hotel, right above Brasserie 701 restaurant, and we enjoyed a wonderful city view. The room was clean, and housekeeping came twice a day, which seemed excessive, but I didn’t mind at all. Every time they came to clean, they left us two bottles of water and two Lindt chocolates—small touches like that really make a difference, and it’s something we don’t often see in the U.S. The only issue we encountered was with the shower temperature. We let the water run for quite a while, hoping for warm or hot water, but it never got past lukewarm! I’m not sure if this is typical for Canadian showers, but it was certainly different from what we’re used to in the U.S. As for nearby attractions, the hotel is conveniently located within walking distance to explore the old downtown area and other entertainment options.

Returned to this hotel after 10 years because I have fond memories of my first stay. The hotel has expanded to 3 buildings and my room was in building 1 which is the newer part of the hotel. It did not compare to my first experience. It lost its old world charm. My friends had a room in building 3 which I much prefer. I believe that's the original part of the hotel. Overall, it's still a good hotel with 3 restaurants that serve fine food. Only issue is with the cleaning staff. Our first day, I noticed that the bathroom floor was very sticky. Suspected that the floor was not cleaned properly from previous guests. Just expected they would notice and mop it the next day, but it didn't get mopped properly until after our 3rd night. Cleaning staff was very inconsistent. Ran out of toilet paper. They came in to replace towels etc...but did not refill the toilet paper. Had to ask twice before I finally got some. Overall, it just didn't feel as luxurious as it did 10 years ago.

Wow, what a disappointment this place was. Upon entering our room, the smoke smell instantly made us sick. The decor was old and outdated. They shut off the water the next day for a few hours. The toilet plugged up and it took 40 minute to delivery a plunger.It's a bunch of old office buildings put together to make a hotel. Looks cute in photos, not so much in real life.They won't let us have late check out although we were leaving Monday and they had those same rooms available through Expedia.This is definitely not a 4 star hotel, a 3 at best. But for $600 a night, even with the bigger space, you're better off staying at a well known brand name hotel that's smaller.The location was the only upside.

Excellent hotel and great customer service! Very clean, nice and helpful personnel. Nice lobby with the pool table and fireplace which my kids enjoyed a lot. Great location in Old Montreal. Professional and helpful concierge who helped us book a rental car to go back home to US due to our car was damaged in public garage while someone was trying to stole our car. Lesson learned do not park in a public garage even with 24/7 security. Pay some extra money and use hotel's valley parking which is more secure.