Tilbagemelding
Bidrage med feedbackFood was good. Service wasn't really bad but I think they were shorthanded.Food: 4/5
The ramen was awful and the fried noodles were too sweet! The broth of the ramen was greasy and horrible. They gave me the wrong wings they gave me buffalo wing when I asked for mild bbq chicken. The worst thing about it the noodle that we sent back we still got charged for it! Honestly I’m gonna stick to the usual next time and go to the Waffle House
Horrible customer service from the short bigger blonde hostess. The employees seem mad that you’re there, food used to be good but now lacks enthusiasm , I don’t know what has happened.Edit:I revisited this restaurant because I really wanted to like it and have up until a horrible experience I had a month ago, but Today on 06/30/23 I was greeted with new faces , staff were extremely friendly and helpful. The food was wonderful this time, I couldn’t see the cooks so I don’t know if they are new. My family and I didn’t feel rushed or like a burden.
Do not order the ramen!!! My wife ordered the pork belly ramen, and it was the worst ramen we’ve ever had. It came out lukewarm and the pork belly was grilled and made it have the gross flavor. The servers were friendly, but they forgot our appetizer order and my entree came out 5 minutes before my wife’s ramen. The atmosphere was mediocre and underwhelming just like the food. Overall would not recommend this place to anyone ever.
Let me first say I use to eat here 2- 3 times a week, since they were located in the mall, however it 's been about 2 years since I 've been here. I ordered 1 spicy tuna taco, 1 salmon taco, teriyaki salmon bowl with chicken added. While placing my order I asked for the noodles to be juicy, not like a Ramen bowl but not dry, I then asked now much it would be if I want to add grill chicken. Waiter came back and said $5. I said okay want teriyaki grill salmon and chicken bowl, but I don 't want the salmon over cooked. He asked if I wanted it to stay on the grill longer, I said oh no. I want him to take it off sooner. Describe the it would be similar to a medium steak, and stated I just dont want hard. Waiter said oh no, it 's not hard at all.Problem 1. The teriyaki bowl comes out with double chicken. Called 1 of the waitress over and asked her she said oh that 's our grill chicken. I informed her the order should 've been grilled salmon and chicken. She stated she 'll go check, then never came back. After about 5 minutes I called the waiter to check the status of it, at the same time the crispy edged salmon arrives. The salmon appeared to be deep fried with out batter. I called the waitress and informed her that the salmon was way too hard, I explained I requested it to be removed sooner bc I didn 't want the crispy salmon. The 4 huddled up waitress and waiter came to the conclusion that it can only be cooked 2 ways fried with batter or grilled that way. It was puzzling to me that the only comprehensive way and asked if the cook could 've just remove it sooner. Her response was, no, they only know how to cook it those 2 ways , followed by, what you want it raw then I told her no, I just don 't want it to be crispy. I told her thank you but I no longer wanted the bowl. search the photos as you will see the does come without being deep fried in oil.Problem 2. The waiter comes over and states he thought I wanted double chicken. So I reviewed my order and give a brief recapped what I asked while placing my order. His response, I don 't want to argue, I just thought you wanted that . I said it 's no argue however I specifically asked so it could be right. He asked if I wanted anything else, I said no, thank you.Note: Everyone else is completely done eating with the empty dishes still on the table.Problem 3. After observing for nearly 10 minutes the 4 staff members watch a game or movie on behind the countertop, joke with each other, our waiter seat a booth behind us, help someone clean off another booth, chat some more, and my friend wave at the waiter and he pretend not to see him, I start recording recording to see how long it would take for someone to come back to the table with our check... finally a waitress asked if we wanted anything else, I told her no just the check, thank you. I observed them intentionally not serving our table for about 10 minutes before I pulled out my camera to record them for 7 minutes. While checking out I asked for the owners number, she asked a guy standing behind the counter and he told her no. I ask if he was the manager, she stated the cook manager, so I asked for the manager number. I was given the manager information all while the dark haired waitress that told me, there was only 2 ways to serve the salmon, makes snarkly comment like, whatever , oh, well accompanied by smirks and laughter amongst the other staff members.I never raised my voice, cursed, or expressed aggression.I will definitely never be back. I tip well and now that I text this I may have forgotten to tip him in tonight. I do apologize for that bc I intend to, tip the standard 15% for his time.I hate when business owners leave customer service to kids/young adults with no customer service skills. The video is originally 7 minutes, but it trimmed it to 30 secs, unfortunately I was unable to select what part to upload. If it play fully fast forward about 5 minutes and you 'll see the look at the table an