Culver's - Mobile

About time one opened up so close... Having been from WI and a frequent visitor of Culver's I was eagerly awaiting for one open up close. Well this store should be given an award for the WORST food preparation, quality, and customer service. The Pretzel Bites tasted burnt and they wanted to charge for removing the cheese, provided wrong charge for our meal, did not provide all items ordered. Thanks for poor first time experience for Mobile. the owner of this franchiseand be assured that we will not visit again. Edit:.... I stopped in today at 2:17 in the afternoon and was got the opportunity to stand in the lobby with no welcome, no one say please wait, or hey we will be right with you. After 2minutes of clearly standing there I left. You can see the photo I took of the staff that was ignoring or completely oblivious to the customer in the lobby. I had even one employee walk past me in that time. My one star rating will stand.

The first experience was excellent and inspired us to return, but the second one not so much. They made every effort to make sure everything was a great experience the first time, like a grand opening. Second time, not so much. No matter how good the food a who cares attitude will end me spending my money.

Culver 's is fantastic! It was worth the wait to get one built here in Mobile! My family and I have been fans of this place since we tried them in Tampa FL. If you love ice cream and have not yet tried frozen custard you are in for a TREAT! The thing that sets it apart from ice cream is that frozen custard has a richer, thicker, and creamier texture than ice cream. Let me tell you it is like frozen VELVET it is SO smooth and creamy!! Not only that, but they have premium addins like cashews, pecans, fruit and assorted candies. Aside from the frozen custard (which is the star!! they have some delicious, juicy burgers they call Butter Burgers . Man oh man! The beef patties are grilled fresh to order *and* theybutter and grill the buns!! (The Mushroom Swiss Butter Burger is SO good!! They even have fried cheese curds! If none of this strikes your fancy there are North Atlantic Cod plates and sandwiches, salads, roast beef sandwiches etc. It isa bit pricey but the quality is way over the top of regular fast food places. The staff and owner are VERY friendly and accommodating! Do yourself a favor and check out Culver 's! It is wonderful!