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Bidrage med feedbackBest club subs ever!! Love working here super great bosses and an amazing work environment. Staff is like family. Wonderful place to work, especially for a highschool job. Hecham mike and chad are super accommodating for everything.
Placed an order at 522 pm. At 7 pm I called and was asked by a lovely young lady if I wanted to cancel. I said no, its been 1.5 hours we have waited already, od wait ot out. I was told the owner/manager would call me after the rush and they couldn 't give me an eta for my order. No delivery and no call back. I call back at 8pm and the owner/manager said it wasn 't his fault, he instructed his young employee to cancel it and it wasn 't his fault if she didn 't. He then proceeded to put who I am assuming was a teenager/ young adult on the phone to handle the complaint after asking her while I could hear if she told me. She explained she didn 't say that to me. I felt bad for the young girl and asked to speak to the manager again. He proceeded to speak over me and tell me it was not his fault and then raised his voice to what I 'd consider yelling and said I 'll refund you and hung up. I have ordered from there many times in the past( and had it delivered to the same adress and never had an issue. I understand everyone has a bad night at work once in a while but after the way that was handled blaming a young employee when it was something clearly to be handled by a manager I can 't bring myself to support a business owner like that. I have never experienced anything even close to that. If that was my child I would not want them treated like that and I certainly would not want that to be the example of what a leader at a place of employment should be for them either. Telling a paying customer 3 hours after they order and after having ordered before to the same address and never had a problem AND after embarrassing an employee doesn 't count. I 'll also mention I never recieved a call. I had to follow up myself at 1.5 hours and 3 hours.
Delicious pizzas, steak sub is my favourite sub they make, poutines are great!
If you want cold food delivered late, this is the place for you!
If you want cold food delivered late this is the place for you! Ordered at 530 told 1/2 hour . 630 food arrives lukewarm. Sorry no refunds . Never again.