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Bidrage med feedbackWe decided to go here for valentines day.We were seated at the back of the restaurant across the kitchen doors.As a Chef I was not impressed with all I seen that day.what a mistake for the waiter to sit us there....The starter was a salad, as the Swinging door open to the kitchen I took a glance and seen our salads being served from a box that was on the floor.... omg!!!I waited for the waiter to come with our salads and asked to speak to the manager.The manager came and apologized...REALLY!!!He offered to bring another salad with I declined.at this point I was upset at the fact that the manager had no Idea how to run a proper restaurant.We proceeded with dinner, as the vegetable I received green beans, they still had the stems on, They had not been cut off and we're cooked like wooden stick. I sat there and tried to cut them off myself.I again asked to speak to the manager, I explained about the green beans not having their stems removed.His answer didn't surprise me! He said that is the way they prepare them all the time. Unfortunately I wont be ever going there again , since they have no clue regarding health and safety and how to properly prepare food items.
One of our favorite places to eat. We do not have Red Lobster franchises in BC, so look forward to trips outside the Province, where we have access to this restaurant. This specific restaurant was busy, but the service was prompt and efficient. A pleasant place to dine. Waitress (Amanda) left a nice note on our bill, wishing us a safe trip back to Vancouver from Toronto. Nice touch.
I eat here occasionally for special events, and this place does not disappoint. The seafood here is tasty and great. The staff here are also very friendly and have great customer service. a great place for seafood!
I recently went to this location for my mother's celebration of her birthday. I must say I was not impressed. Had no knowledge that access to the washroom was really limited due to renovations. The restaurant provided no alternative , no mirrors at all . The facility seemed really dark and had a really dungeon like feel. In any event my mother was already seated as we all decided to overlook the washroom situation. The staff by the way mentioned nothing to us. Food not great at all. I actually asked if the chef had changed. I was disappointed to say the least as the servers seemed overwhelmed as there was 16 people. Automatically charging me a tip of over $22 I found to very disrespectful as the service was not excellent and the food was disappointing . Needless to say I will not be going back. Red Lobsters menu is outdated and the costs is overrated.
A third world outhouse would be better. And if u tell the staff they don't care. It's under construction. Was there for my birthday food and server were good. But after meal had to go. Almost puked. Feces on toilet. Smelled. Gagged. Almost ran out without washing my hands. Ruined my experience there. Will never recommend this place. Staff were informed and showed no concern. And just whispered and giggled when I walked away. Sorry but that's not how u address a issue like that. Very disappointed