Tgi Fridays - Milton Keynes

Dropped in last night for a pre-show meal. Service was awful. It took an hour to get a burger on the table. Staff appeared disinterested and very short in number. Food was adequate. All in all, a pretty disappointing experience.

We were out celebrating a family birthday and it was not a very enjoyable experience . The starters was very very nice, see picture below . However it went quickly down hill after that!!! The starters plates remained on the table and they brought out three out of five adults dishes where the food was cold and mine didn’t arrive!!! The manager was very nice and spoke to us, but it shouldn’t have happened in the first place. There was very little team work among the staff, and we all left feeling we would never return

We came for my sons birthday pre theatre at 7.30pm. We told the waitress we were going to the theatre and she said that's no problem. We did pre book ! Table booked for 6pm We waited over an hour for our food the people around us were leaving and complaining because there food hadn't arrived either. It seemed like the whole restaurant was complaining. The man sat near us complained about his food as some of it was missing and they ended up getting the manager and she offered him £2 off lol. A couple left as they were worried about getting to the theatre on time. We were just about to leave and the food came out. We did ask the waitress were are food was of course. When food arrived it was ok nothing special, its expensive for a quick fast food restaurant that isn't very fast. I normally love tgi Friday but not this time, it has put me off going again. They used to do a bucket of bones that was just to die for as a sharing stater. We had 15 mins to gobble our food and leave to get to the theatre. We then waited a further 10 minutes to get the bill asked for card machine twice. Waitress didn't know who's steak was who's when asked she said her words not mine. (I don't know they just told me to bring it out . She did come back and tell us eventually. (This place is being run by children with not an adult in sight! This Sums Up The Problem

The food was excellent and the hospitality Im general was amazing the service was amazing so thank you sophie, you were great :

We went in and asked if they was a wait on food there said about 30 minutes which was OK with us as we had tickets for the theatre 45 minutes Later we still had no food we ask the waitress how much long is are food is going to be and she said did not have a clue how much longer it was going to be???? She did say that they were short staffed and the manager was in the kitchen... 4 tables walked out ... and there was about six delivero drivers who were waiting for order's I personally think that they should have shut the app off