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Tilbagemelding
Bidrage med feedbackWaited over half an hour for a COLD pancake with a £9.00 price tag ! Asked for a replacement, staff said we would need to wait another half an hour ! This place is an over priced joke .
We arrived, family of 3, we were seated swiftly by a very pleasant gentleman and then it all went downhill. Waited at least 20 minutes for our order to be taken, gave up and went to the desk to order only to be greeted by a waitress saying “I will be over to take your order in a few minutes”. Shocked that she wouldn’t take my order at the desk I went and sat back down. We would have left if it was not for the fact we had promised our daughter pancakes as a last treat before school. The waitress finally came over, saw another table waiting for their order to be taken and said ‘I’m not sure who was first?’, thankfully the other table kindly said it was us, so she took our order first not that it made any difference, will explain below, (2 sparkling waters with lemon slice, lemon sugar pancake with cream, cinnamon sugar pancake with cream, and naughty notella with cream). Drinks arrived, unopened and glasses had no lemon which we specifically asked for and no ice. Now to make a situation even worse the other table received their food first! The waitress simply said ours was coming, there must have been a mix up in the kitchen….. A further 5 minutes later and 2 out of the 3 pancakes arrived, except we had no cutlery so we just got to sit and admire it imagine what it tasted like. The waitress then brought cutlery over and brought the 3rd pancake out which had ice cream instead of cream so had to send it back on the plus side it came back with a double helping of cream which made our daughter’s eyes pop out on stalks. (That gave them 1 star). On another plus side, hence the extra 1 star, the pancakes were hot and tasty our daughter kept saying how yummy the naughty notella was. HOWEVER, for the portion size, (3 thin pancakes each), the price was extortionate! 3 pancakes 2 sparkling waters for £25.50 for poor service rude staff. This was our first visit and needless to say also our last! Highly do NOT recommend visiting Olney Pancake Parlour unless you have time to waste and very deep pockets!
Visited with a friend and 3 kids ages 3-5. Waitress was incredibly rude when I arrived. I went in to look for a seat and she came behind me berating me for doing so. I understand some establishments ask you to wait to be seated, however, there is a way to speak to people (also a sign could help, though I didn 't see one)...I felt like I was being told off and I think she could see the reaction on my face in being spoken to in such a way mumbled well I did try to tell you but you walked on . Genuinely if I hadn 't been meeting a friend, I would have walked out there then. My friend ordered plain crepes with lemon sugar for her kids, aged 3 5 (both tiny)...rather than letting us know there are 3 crepes per portion 2 huge scoops of ice cream...more than enough to share, the same woman took a separate order for each of them. I 'm very puzzled. The demeanour of this lady in particular indicates to me that she 's not interested in repeat business? Also to have a pancake parlour without kids portions seems bizarre...overpriced very underwhelmed. Review gets 2 stars because at the end she directed us towards a local park, perhaps in an attempt to make up for the rest of our experience? Unfortunately it 's very doubtful we 'll return.
Visited for lunch with friends and could not recommend any higher. Staff were lovely, food was great(we had a mixture or the savoury and sweet items)and the decor is gorgeous.
Visited the pancake parlour today with my young nephew and niece. I’m never one to write a review but I feel like this place deserves all the good reviews. From the moment walking in we was greeted by a lovely man who quickly sat us down in a space big enough for the pram and a high chair. We then ordered and got settled in and all the staff were amazing at going above and beyond for the children, colouring books and pens, extra plate for my nephew to share with me and generally being very welcoming. The food was very nice and was quickly served along with the drinks. Well done to all working and the owners. A lovely little shop with brilliant service. Will defo be coming back!! X