Cafe Nero - Milton Keynes

This review is specifically about Caffè Nero in Kingston Milton Keynes. I have visited this location multiple times, but I feel the need to write a review now. The restaurant is consistently understaffed, with trainees who often make mistakes with orders and struggle to make basic coffees correctly. The tables are frequently dirty and sticky, with leftover food debris. The toilets are often uncleaned, and the queues are excessively long, resulting in rushed drinks instead of a leisurely experience. Unruly children are not disciplined, and the staff appear disheveled. There are often signs indicating staff shortages or only paper cups available. This is unacceptable for a restaurant with customers dining in. In the past, this place was my favorite spot for coffee and cakes, but not anymore. Management needs to take control and improve the situation. Until I see positive changes, I will be spending my money and time elsewhere.

Walked into the cafe Nero at mk city centre. Furniture is an absolute mess. The armchairs have stains on them and some are even ripped with the inner sponge lining exposed. This is a hazard for young children who may pick at it eat it. Service is shocking. Que barely moves and the staff don’t care. Costa Pret are miles better.

I’m a cafe Nero fan and decided to stop at the MK site for a coffee. I stood in the queue and as I was waiting started to realise things were not right. Every table had stacks of cups that hadn’t been cleared away. This was about 4pm on a Wednesday. And they were telling people I’m the queue they were only serving take away cups It generally left me feeling this isn’t the place to stop for that precious coffee moment. Come on guys you are letting the side down!

Coffee latte tasted nice however the place is not cleaned (behind the counter). The coffee machine is wiped with a very dirty cloth. One of the door (side door) doesn’t close so you cannot sit in this area.

Went into the Centre MK cafe Nero yesterday, tables were all a mess, the queue was not moving. The two blokes who worked in there had clearly given up one was rolling a cigarette and chatting to the other who was doing nothing ignoring the queue leaving the poor girl who seemed like she was new to do the serving and making of the coffees. I waited about 15 mins in queue before walking out empty handed to head to Costa, shouldn’t have bothered going in won’t make the mistake in the future.