Chick-fil-a - Midlothian

Great service good food Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

Fast service great food Service: Dine in Meal type: Dinner Price per person: $10–20

Meal Type: Lunch Price per Person: $10–20 Food Rating: 3/5 Service Rating: 5/5 Atmosphere Rating: 3/5 During my recent lunch visit, I found the overall experience to be quite decent. The food was satisfactory, earning a rating of 3 out of 5, but it didn't particularly stand out. However, the service was exceptional, receiving a perfect 5 out of 5. The staff was attentive and friendly, which truly enhanced the experience. The atmosphere was average, with a rating of 3 out of 5; it was comfortable but not particularly inviting. Overall, it's a solid choice for a casual lunch at a reasonable price.

A friendly staff doesn't guarantee accurate orders, quality food, or understanding when mistakes occur. During my recent visit to the drive-thru, my order was missing an entree. It was puzzling to receive dipping sauces but not the chicken nuggets. The strawberries were old and mushy, lacking any flavor, and the lettuce was just past its expiration date—definitely not crisp or fresh. When I reached out to address the issue, the employee was unclear and seemed to assume I would drive back to resolve it, showing no real apology. Their response felt rehearsed. I inquired about the possibility of using a company delivery driver to bring me the missing items, but I was told that wasn't an option and that drivers don’t do that. Now, I'm planning to call again to find out if I will receive a credit for the errors.

The staff is very friendly, and they consistently get our orders correct. If you enjoy Chick-fil-A, you’re sure to love this location!