Sonic Drive-in - Midland

The food was okay, but you have to do something about your car Hop Javen. She was so rude. Immediately a setting caught when I had ordered (I couldn't even finish my order). Then she smuggled me the window as soon as she went on the car and turned me around the whole time she gave me food. Then I left when I asked for Ranch. When she came back, she was with me and refused to get a manager. I never had anyone who treated me like that, even as a former fast food worker. Too bad I don't get my 20% tip back.

Normally I hate complaining as I’ve worked in fast food before I know mistakes happen but i ordered an orange cream slush, ADD whipped cream. Which is .70. The girl brought me my drinks with no emotion at all after I said “hi, how are you?” She still didn’t say anything. So whatever, she gives me my drinks, I give her my money, then I realize there’s no whipped cream, in which I paid extra for.. so when she comes back I say, “I’m so sorry to do this but I paid extra for whipped cream” she said “you want me to take it back for you?” I said yes please. She then LAUGHS turns around walks off. Which is why I’m writing this review. If she would’ve just said sorry took it , whatever, but she laughed took it. So annoying.

Ordered Mozzarella Sticks Fries with ranch from here Tuesday night. Within a few hours I became really sick have been dealing with food poisoning ever since. I did make a courtesy call to them just to let them know so that hopefully no one else gets sick. I don’t think they took it seriously. Just be careful!

We arrived for a group meet-up before 99% of our group, placed our order and waited. And waited. And waited. For 30 minutes. I went to check on our order as the screen informed us our order was on it 's way, 5 minutes ago. I was met by our server who was very rude, telling me that our food was still being made and we would eventually get it . Another server overhead and apologized for the rudeness and said we should have our food shortly. Another 15 minutes pass with no food. By this time, I am no longer interested in the food and just want a refund so I ask to speak to the manager. After another 5 minutes, she comes out and tells me that our order is being remade as she spoke and she would also issue us a refund for the order. When the food arrived, the drink order was wrong so we had to go back for the correct drink. She did issue the refund and gave us the meal free of charge, thus the one star. There was another member of our group that had to ask THREE times for the correct order because they couldn 't get it right. I 'm not entirely sure what the issue was, but this place just did NOT have it together! Out of all the servers, only 2 were busting their butts (NOT including our rude server) to do their job. More than likely will not be back to this location. Appreciate the comped meal but the rest of the experience was absolutely horrible! Total time from placing our initial order to receiving the CORRECT order: over an hour. This is fast food?

We waited forever for them to even take our order then they apparently forgot about us bc it took so long for them to bring our order out a another car hop stopped to ask why we were still waiting