Kfc - Middletown

Service is horrible, doesn?t pick up phone except for the first time when I?m hung up on before I could ask my question and the person was very rude

We got 5 large sides and they weren't even fill the bucket of chicken was hard and very old this is a poor KFC will not return to this anymore they need to get thing right and give people what they pay for we have a family of 6 and you couldn't even fillthe large sides up

Went inside. The last time i will patronize this KFC. Wanted to add an item, extra gravy, after my order was bagged but before paying. Got a real attitude and didnt get my gravy. Ill drive the 3 extra miles to Meriden. There is some kind of attitude orproblem every time i go there.

I ordered popcorn chicken and it was hard and dried out with barely any chicken in it. I would be ashamed to serve that to anyone as clearly it was very old. Meal was supposed to come with a biscuit but they didn't put it in. Not very friendlyeither. Doubt I would come back especially when other KFC are run much better.

This place is disgusting! The food doesn 't taste like KFC! The workers do not understand English! I asked him what was in the new Mountain Dew because I am allergic to peaches and they disgust me as well. He replied It 's our new flavor. I then said no, no, I need to know what 's in it. he said Okay I 'll add to your order I then answered No thank you. and told him thatwould be all. I 'm still calm. I get to the window and try to explain to him the allergy and asked what it was my fiance thenfound it on Google. It was peach After explaining it to him. He says ok I 'll give you free! I then gave up refused the drink.The other employees were listening to what was going on and didn 't understand either. So I took my food and went along. If theydon 't understand allergies they might kill someone. I 'm just saying be sure on your own what you are getting! Will be going tothe one in Cromwell even though it is much further for now on. Now that I understand they know the bare minimum at this place Icould get past that by looking beforehand. But the taste of the food is 100% off from KFC.