Pollo Tropical - Feedback

Pollo Tropical may take a while to make your order. Pre-order food on app, safe times. Time accordingly to eat at Pollo Tropical any location. This location has...

Best Pollo Tropical location ever, from customer service to cleanliness and food quality . I have been in basically almost every one and this is the best so far...

I was recommended this location by a local. They said the good is just better. They have local moms doing the cooking and they live what they do. It was very go...

Service was quick and the food was delicious, I love pollo tropical black beans so much

Food is good. Best fast food chain. Only downside is that my credit card always fails here for some reason

Terrible service. Never fails. Missing items, wrong items, employees are either stoned out of their minds or just don't care to simply do their jobs. They alway...

Great tasting chicken, very fresh at this location. These guys get a lil overflowed at certain times but the wait is worth it and they work super hard to make i...

The worst Pollo Tropical in all of Miami, you ask for an order and they serve you when they want, they never comply with the Schedule. Today I made an order onl...

The staff at this location needs to be retrained or replaced. TERRIBLE service. This is not the first time I?ve had a negative experience with this same person....

This is the third time we've been to Sweetwater Pollo Tropical, they have no chicken again! Isn't Chicken what they're famous for? And the cashier has a very ba...