Domino's Pizza - Miami

Since I can't leave a new review, I'm updating my original one from six months ago. This place is simply awful. They never add garlic to the crust, and they mess up our online orders every single time. They consistently forget the toppings I pay for, and worse, they make substitutions without even calling to let me know. We don’t order jalapeños because our kids don’t like them, yet somehow they still manage to sneak them into our food. To top it off, they’ve removed their store phone number from the internet, and I had to find it through a survey. Even when I do manage to call to correct my order, no one ever answers. The owner of this franchise needs to reconsider their operations, as they clearly don’t adhere to the same service standards and protocols as other locations. Six months ago, I mentioned their terrible customer service—it’s still the same. I can hardly ever reach someone by phone, and when I do, they often have a bad attitude. There are days when I can’t get anyone to help with payments that can’t be made online.

Horrible pizza, Horrible service. No garlic on crust, cold pizza, wrong order. I ask for a cheese pizza not a greasy undercooked pepperoni pizza. I called but was on hold for 20 minutes and decided to take the L. Worst domino's ever

I previously mentioned that I experienced poor service at this Domino's location, but I want to acknowledge the assistance I received from the manager. Despite the issues I faced, I'm still giving it a 4-star rating.

Domino's offers fantastic food, particularly their pizza, which is outstanding. You really have to try it for yourself! The veggie pizza is especially amazing.

This is always my weekend place, manager always goes the extra mile for customers. I love this place