The Cheesecake Factory - Metairie

Upon arrival, we had a 30 minute wait to be seated. The hostess politely collected my contact information and let us wait at the bar. The bartender was really good and she mixed some really good drinks for my friend and I. We received the text informing usthe table was ready shortly after receiving the drinks, so the wait time was no more than 20 minutes. After being seated at thetable, we were greeted by our waiter, Chase. He was very attentive and ensured we were happy during the visit. Unfortunately,several menu items we requested were out of stock, hence the 4 stars, but he recommended other options on the menu for us totry. We tried the egg roll sampler, and they were really good. Thank you Chase for the recommendation. The food was hot uponarrival to the table, and really good. Chase ensured we had water, drinks, napkins and whatever else we needed. He was reallygood at paying attention to detail while we were eating. Seems as though we couldn?t keep up with him, but it was a really goodexperience. I would definitely recommend this restaurant for your dining needs.

I was surprised by how good the food was. I had the Korean fried chicken and my partner had the chicken tacos both were good. We each had cheesecake the red velvet and the turtle both were ok. I didn't like all the cream cheese frosting and to be honest ithad more cake taste than cheesecake forward. Overall, it was ok. Our service was excellent after we were seated. Wait time: 1hour to be seated and 30 minutes for food. I wish they would offer gluten free options, like pasta and other foodoptions. Rating was based on the actual cheesecake itself and not the experience or service. Later foodies.

The drink was delightful and the cheesecake was delicious. The service was friendly; we chose to sit at the bar since it was quite busy. I rated it a 3 out of 5 because my silverware was dirty—gross! There was food still stuck on it, and I don't even want to imagine what the plate looked like. However, everything else was wonderful; I requested plastic utensils and enjoyed my cheesecake.

Everything from the seating to the food was spot on. The ambiance, customer service, wait times, and dishes were all perfect for my family and me. It was a refreshing change from the usual restaurants we frequent! Our waitress was professional, knowledgeable, and friendly. We will definitely be coming back to explore more of the menu!

For my main course, I opted for the Cheeseburger Spring Rolls, which were just the right size for me. They were a tad greasy but incredibly tasty, especially paired with their mayo dipping sauce. The second sauce was a melted cheese, which I didn’t particularly enjoy, but it was still decent. Of course, I couldn’t leave without trying dessert, so I took home a classic Pineapple Upside Down Cheesecake and a Strawberry Cheesecake for my family. Can you really visit without indulging in cheesecake? I usually have a great experience at The Cheesecake Factory, especially when it’s not too crowded, and today was no exception—service was excellent. That said, it is slightly on the pricey side; my martini actually cost more than my appetizer! Still, I can't deny how delicious everything was.