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Bidrage med feedbackI 've always had not great but phenomenal service at this location. The staff is very polite, friendly and utmost professional. I frequent this restaurant quite often with my wife and four sons. Tonight I was treated very differently, once at the order window I was greeted with is that all after my first selection, I replied no and proceeded to order followed by is that all after each meal selection in a pushy manner. My order was quickly read back with the total and asked to pull around to the second window. Once I got to the second window it was like a ghost town. Finally the lady with the long blond hair extensions walked around the counter, she opened the glass took my card, ran it and told me to pull up to the pedestrian sign and it would be out. Clearly she didnt want to be bothered or wanted to be somewhere else, anywhere but dealing with the few cars in line. Could 've possibly been they just finished dealing with a rush. I placed my order at 8:31 p.m. it was brought out at 8:50 and she still seemed annoyed with whatever she was dealing with. Four cars passed through the line as I waited. I understand preparing food takes time and I take that into consideration. When we got home the chicken was unexpectedly small. Like the massacred babies, the fries were soft as if the weren 't done all the way, some of the sauce tasted as if it were sour. Keep in mind the place wasnt packed. My issue is the food and the lady with the attitude. Customers that spend $40+ each visit don 't deserve that or any customer for that matter. Being open minded again I understand people have things they deal with as in fatigue, personal issues etc... I won 't allow one person to hinder me rating this place 4 stars because any other time I have been here it has been quite pleasurable. Still pondering the reason why the chicken was so small, seems to be a recent norm for Canes with the last few visits. I am not interested in a free meal replacement but rather giving an honest review w
Haven?t had Canes in awhile and it definitely hits the spot per usual. I?m glad to see that they?re able to keep up with demand especially at rush hour. Food is fresh 9/10 at this location and customer service is good.
Great chicken. Friendly customer service perfected. OK fries. Great Texas toast. I have this everything I'm in Louisiana. Highly recommend.
Never coming back again!! The chicken was yellowish green in the inside. I?m not supposed to consume anything spoiled especially because I?m pregnant so I?m very upset I took a bite before realizing it was SPOILED. It?s a shame that I have to pick around my chicken while eating it every time I come here. Not only that but the chicken is definitely on steroids. Hugest chicken I?ve ever seen. I will not be returning to any canes location because this scarred me.
The Operations Manager Sam is the GOAT!!! I called in a frenzy because I needed a receipt replacement to complete my expense report. Sam was super friendly, polite, calm and immediately reassured me that she would be able to find it! In less than 10 minutes the receipt was in my inbox! Exceptional service! Thank you!! Oh and this was for an order that we called in an hour in advance for 40 boxes and they graciously accepted the order and had the food hot and ready for us when we got there! The whole crew is amazing!