Bagel Boss - Merrick

This morning there was an order for a BEC on a whole bagel. The guy was rude. Whatever. I wanted to pick up my order that was ready and under my name. A few hours later, I got a bad call I never picked up my order. I explained that I actually picked up and paid money for my order that was ready, right and under my name. This guy was shameful that my order sat there and argued with me about what I ordered and went on to hang on me. I'll never drop my money here again.

Very disappointed to give a 2 star rating to such a usually good bagel shop that I've been going weekly for quite a few years however it's obvious their standards have dropped or become more noticeable. FLIES ON THE BAGELS, FLIES EVERYWHERE AND USING SAME GLOVES TO SERVE BAGELS AND HANDLE MONEY/REGISTER ?????

Ordered a bacon and sausage egg and cheese on an everything bagel. They gave me soy bacon. Who gets soy bacon and regular sausage on a breakfast sandwich? ?????

I have always enjoyed rheir muffins, bagels and salads. The workers are always polite and helpful. I usually go to the one in Hicksville, for many years. But I happened to be coming down Merrick Rd and stopped.

This was my 1st time stopping at Bagel Boss in merrick since I was hungry and 5 guys was closed. I ordered a Bacon Egg and Cheese sandwich and it was the worst sandwich I've ever gotten, I don't know what they put in the sandwich but it was not bacon, it was a cardboard, weird smell looking thing that not even my dog wanted to eat, my dogs bacon treats smell tastier than whatever they put in the sandwich, the egg and cheese was part was flavorless (I asked for salt ketchup and it had non) there was barely any cheese, I had to throw it away and went to my favorite Deli bought a sandwich there, McDonalds serves better breakfast sandwiches. I never thought someone could mess up something as simple as a BEC. I Will not waste my time nor money coming back here.