Hardee's - Meridian

We waited in the drive-thru line for just 20 minutes that this lady took the müll out when we moved this morning, the escaping area is locked so no one can enter the restaurant to order! it is now 7:54 clock and we have just taken our order... this is over ridiculous

I purchased a cinnamon roll and there was a small roach inside the carton. I'm sure with the cartons being stacked in the kitchen it can happen but it was pretty disgusting. I've never had a problem but just be vigilant. Pork chop gravy biscuit combo was delicious.

Worst experience I've ever had. Over 30 minute wait for our food and then it wasn't even right. There was an older couple there and they were saying they didn't get their food they kept arguing with them saying they couldn't take their word for they would have to look it up. We finally gave them money to go somewhere else to get them something to eat. It was awful customer service.

First off I was charged for a Medium Combo without being ask, what size I wanted. Waited 11 minutes to get a cold burger, old apple pie, nasty fries. If you going to make customers wait at least make sure all of our food is hot fresh. If I wasn't in a rush to get to my destination, I would have took it all back got a full refund!

About a month ago, I left a bad review because I had a terrible experience about lunchtime, and was not very pleased with my experience...I've deleted my horrible review, and have now updated my thoughts on this restaurant. We went during breakfast before going to work. We are always in a hurry going to work because of the heat, and with my previous experience I did not want to come here... but this particular day my husband and boys wanted to come here. My service was excellent! Mrs. Chantal Mccaleb was our cashier, she was super helpful, quick, and so very sweet. It was a delightful experience, and I am pretty sure the owner was there at this moment, everyone was on there best behavior it seemed, but was still comfortable to be themselves. I loved the atmosphere, everything was SUPER CLEAN and the food was ABSOLUTELY AMAZING! We all got the Angus burritos/biscuit, and I got the loaded omelet burrito, it was fresh, hot, and out very quickly, and it was BROUGHT TO OUR TABLE! I was beyond proud of the increase, and hopefully my previous experience was just bad timing, and a bad day which we ALL have. I just pride on customer service growing up in restaurants and having a family owned store, its something that I pet peave about more than the quality of the food. If the service isn't excellent, I could care less about the food. We will be going to hardees to enjoy this amazing experience more frequently, and showing our appreciation to the hard working people there! Thank you guys!