Waitrose - Mendip

There's generally some sort of deal for card holders, eg £1 for a muffin, but on the last two occasions the coffee order was wrongly prepared. The regular size coffee then gets poured away (wasted) while the correctly ordered quantity is provided. Sloppy counter service.

Oven not working due to short staffing, so no hot food. Very few wheat free options. Just a few cakes to choose at 4.30pm. You could not buy a proper meal. The staff were polite though.

I was here on holiday with my family for the Christmas period and upon arrival at our holiday home we found there was no highchair! We went everywhere looking to buy one to use for the rest of our stay,but with no luck I popped into Waitrose and explained to the lovely guy at the welcome desk my situation . He was so lovely and went above and beyond to try and help me . There was no highchairs to buy in store so he kindly got one from the cafe and said I could borrow it for the rest of my stay and return it on our way home . So I just wanted to say thank you so much Cam such a lovely thing to do for us . Hope you had a great Xmas . Thanks again x

Have visited Wells Waitrose in the past and started to notice then cleaness of the place was going down hill. Today I was pleasantly surprised on how nice the store looked. Lovely clean loos and restaurant areas.

Larger than expected in smallest city in England Recommend you use self check scanners Parking adjacent and you have to pay for parking but if you take half of ticket to check out it is refunded