Pret A Manger - Mendip

It’s OK but not fantastic. Seemed more expensive than Prêts I’ve been to in London and the outside tables had not been wiped. I asked a member of staff to come and clean the tables to be fair, he did come outside and wipe a couple but not the one I was sitting at. I moved tables in the end to avoid having to eat in someone else’s crumbs. Don’t think I’d bother going there again which is a shame because Pret is a bit of a favourite usually.

Horrified to find a customer sitting at an outside table with his dog and dog bowl on the table. I told the staff behind the counter about this, they informed me that as the table was outside it was okay! Do not feel that is is acceptable as it is very unhygienic as they do not clean the tables after every customer has left.

We went there to grab a quick drink and a coffee while visiting Clarks Village. It was 3pm and there was effectively nothing there apart from coke, green tea and peach drink, and sparkling water. Nothing else. Went to order 2 x lattes but they had ran out of milk apparently. Utterly pathetic.

First time using and last ! Long queue , staff ignoring customers ! Dared asked if I could be served and snapped at by rude (apparently overworked lady) due to staff shortages and only 2 working covering the whole site ! Quite frankly if your open you should be able to cope, shouting and sly comments to customers who want to eat not the best representation, didn’t bother getting a drink just snack and left, no hello, no thank you, no conversation, just plain rude and terrible customer service.

Visited on a Friday afternoon, it was only about 20 percent full. There did not appear to be a staff shortage, but we could not find a clean table, crumbs everywhere. So, we cleaned a table ourselves, whilst we were there a young lady using a soft sort of brush/mop swept the floor three times but didn’t wipe a single table. Although must people are thinking Covid is over, the tables should be cleaned regularly irrespectively of Covid or not, it’s just simple hygiene, perhaps a little staff training is needed? There appeared to be a plumbing problem as the main toilets had a closed sign on the door.