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Bidrage med feedbackI have dined at this restaurant before for lunch, so I decided to try it out for dinner. However, upon arrival, we were informed that a third of the menu was unavailable, which made us reconsider staying. We were disappointed to learn that there were no Sunday roasts, steaks, burgers, hake, mussels, or chicken strips available, especially since we were meeting family and had recommended this place to eat.
I made a reservation for a table of 7 at 7pm online. I received immediate confirmation online as well as an email to confirm our booking. However, when we arrived, the staff mentioned that they had no record of the reservation. Despite the restaurant only being half full, they were able to accommodate us. We had chosen this venue primarily for their Sunday roast, which we heard good things about and is served until 9pm. Unfortunately, when we sat down, we were informed that they had run out of Yorkshire puddings. Shortly after, they took away the Sunday menu and said it was no longer available, but we could still order from the regular menu. When my mother-in-law asked if she could swap chips for mashed potatoes with her pie, she was told that the mashed potatoes were already designated for other dishes. At this point, we decided to leave. The staff did make an effort and seemed understanding, but appeared annoyed when we left since they had already started on a few drinks. The restaurant appeared nice and had a good atmosphere, but the menu was on the pricier side. Other diners were also heard complaining about long wait times even though the restaurant wasn't very busy. Overall, we were extremely disappointed with the entire experience.
I was very disappointed with my experience at this restaurant. I had heard great things about it before, but it had been a while since I last visited. The staff were friendly, but the service was incredibly slow. It took about thirty minutes to be served, even after reminding them about the "While You Wait" bread and cod goujons, which were huge chunks of cod in batter, more like a main course. They even forgot to bring us water. It seemed like there was no one in charge of managing the staff, as there was no sign of a maitre d'. The main course and desserts took a long time to arrive and, when they did, they were not worth the wait at all. Unless things improve, we will not be returning to this restaurant.
The staff were very good, and flexible as we had guests arriving at different times. They were attentive to the kids (aged 13 and 7). The food was good and the outdoor area is good for children.
You have a few vegan options so nice to have choice. Detailed menu soaps can be made to make dishes vegan.